The room was a little old fashioned but very clean and lovely view of the mountains. We found the staff to be a little rude and we noticed some people on arrival got a glass of fizz and others did not, we did not and we were on our honeymoon so would have been nice. Breakfast was nice. I got a massage which was so lovely, bit of a strange set up, spa/pool area.

Muy recomendable. Hotel con historia, perfectamente restaurado. Excelente atención.

The hotel is centrally located. Staff was friendly and helpful. Breakfast was excellent. We really liked our stay at the Sheraton Mendoza.

Staff and meals and concierge were all great.

Great staff on reception. Healthy breakfast

Lovely hotel. Friendly and helpful staff. Only quibble they tried to charge us twice for one of the breakfasts. We had breakfast included in the booking. Had to ask for room service breakfast one morning and instead of charging for just the service they charged for the whole breakfast again. Anyhow it was swiftly sorted and reimbursed.

No ramps or help to carry luggage. Shuttle to airport is a separate service

Great location, felt safe, clean

Better shampoo and conditioner might be good

Outstanding and excellent customer service. The room was spotless and comfortable. We’ll definitely come back!

Great room. Quiet, clean, & great service.

Room, Hotel amenities, Location, People… Everything was perfect! Can’t wait to comeback!!!

We are a couple who stayed for one night. The room was in good condition. However, we found the buffet opening hours (9:00 to 11:00) to be quite short compared to international standards. We chose this hotel because it advertised having an airport shuttle, and there was no indication that VAT was not included in the price. When we asked about these two issues, we were told by Marcelo, the concierge, that we should book directly with the hotel next time and contact Expedia regarding these matters. We found this response unprofessional and not appropriate for a hotel of this category. Other than that, everything was good. I might not book at this hotel again.

Roome was clean and staff were great. Rooms were a bit tired and lacked amenities such as kettles , coffee , tea , water.

El servicio fue de 5 estrellas!

Gourgeous place and staff is amazong and wiiling to make your stay amazong

The people working there are all very sweet and serviceable. Reservations team was of great help, I spoke to them several times and they helped me adjust my dates. The room was perfect. The breakfast was incredibly good.The hotel at night has a great ambient, very well located also to walk on the Sarmiento walkway street, safe. Beautiful views to the Cordillera. Good parking. Would stay there again.Thank you.

Revisar las paredes y tapizado de las mismas, ya que para un hotel 5 estrellas, el papel no se ve bien pegado en varias paredes.

Very comfortable room, nice smell, super clean, convenient location walkable to the city center. Breakfast was very limited in hot options; i heard one of the ladies complaining about the arrival of some people to have breakfast “se te van a quedar a almorzar” which was very inappropriate!

Very pleasant stay in a hotel that has plenty of amenities and nice common areas. The buffet breakfast was excellent, and in addition, made eggs to order. Of special note, was their front desk staff, at any time of the day.