It was clean, the staff were nice. Pool was kept warm and heated, no complaints other than the train but if you’re anywhere near a deep sleeper you’ll be fine. Not much to walk around to though, taking an uber is definitely required.

clean & good service

I really want to give this place a better rating. It has nice peace to it in the garden area in the middle of a busy city, the pool was great and the front yard area is actually quite beautiful. The problem we run into is, unfortunately this Hotel is literally about 10-20 feet from the city train tracks. So, if you are okay with getting woken up at least twice a night from a train passing that literally blares it's horn for 10 min non stop as it passes then be my guest. For me once was enough and I will be going to other locations in the future. The room was really nice but the toilet in our room had some issue where the water would slowly leak out of the seal from the top portion to the bottom portion so about avery 30 min to an hour you would here the toilet start going off as if someone had flushed it because the water was slowly draining out of the top. Let me tell you, that will also definitely help your sleep. Anyway that was my experience, not to amazing.

Everything was excelente, great service, clean room all the times, hallways, etc.

Clean room, very fast service, friendly staff.

El hotel está muy bonito y limpio, la comida está rica y el staff es muy atento El único pero es que se escucha el tren pasar (las vías están al lado del hotel), pero en la noche no se escuchó que pasara ninguno

Staff was amazing! And the room was great.

It was a great place

Staff was very helpful and courteous.

yrs

The staff was accommodating with our needs, but if you want a relaxing place to stay, I would avoid this place due to the inconsiderate noisy people staying at the hotel, and most importantly the train blowing his whistle throughout the night. The restaurant was to say the least average but for the cost, you could find a much better place to include transportation.

We loved this property, a bit out of the center of the city but definitely worth it. The rooms are large, clean and comfy. Will definitely be back

Good

The hotel was more thank I expected. The carpet and furniture appeared to be new. The room was super clean and the staff were very friendly and helpful too. The pool is heated which made our vacation even more enjoyable. I highly recommend.

Great customer service and housekeeping,

I loved everything!! It’s such a fancy hotel and the staff are friendly and welcoming. I wish I would’ve stayed longer but I am coming back soon !

Room was spotless, very friendly staff, excellent location

The staff was very nice and helpful! We got there in the morning, but the hotel was full and couldn't accommodate early check-in, so they kept our bags and completed the registration while we went out to do a tour. The rooms were clean and the food was delicious!

Está propiedad está cerca de todo lo que puedas necesitar cuando vas a de visita. Está ubicado en un buen lugar y seguro. Los trabajadores son muy amables y tratan de atender tus necesidades. Tuve algunos percances pequeños que no necesariamente fue culpa de los trabajadores, pero me supieron solucionar con rapidez. Uno de ellos fue la alberca, pues se daño el segundo día que llegamos y no la repararon en toda la semana que estuvimos esperandonos ahí. Nos hubiera gustado disfrutar de este servicio pues en parte pagamos por ello, pero eso fue un problema externo que no tuvo que ver con el hotel. Fuera de eso, definitivamente me quedaría de nuevo aquí. El restaurante que está dentro del mismo edificio, cuánta con comida de calidad, nos encantaron los desayunos. Tiene seguridad las 24 hrs y el estacionamiento, lo que lo hace un excelente lugar para sentirte cómodo.

The attention was excellent