Ok

Ubicación, servicio, limpieza y amabilidad del personal son de las mejores cosas a destacar de este hotel durante nuestro viaje de trabajo.

No hot water. No hand towel. Food is below average and the staff service did not care much about my complaints.

Like: Property, Staff, location Dislike: Very close to a railway crossing

They were working on pool renovations so there was a bit of construction clutter @ the time!

Todo bien muy amable

Pool was under construction. Pipes in the room had a bad smell. Shower would fill up with water. Curtain would not roll up. WiFi went out on the first day and was not fixed. Key card kept deactivating after room was cleaned each time. Front desk kept blaming me. Some items weren’t replaced when room service came. A loud train behind the hotel kept waking our family up all night.

Todo muy bien recocomendado 100%

Great friendly staff, had a please stay

The service was terrible

The room was good and clean. Had parking up close to your room. Only thing was the service from the restaurant was very slow and didn’t know how to do their job. Had to constantly ask the waitress for everything I had already ordered because she forgot. Plus they charge 10% to walk outside to the pool area to take your order and deliver it all at once. We sat there for 30 minutes with no drink. Apparently they charge each time to walk outside which is probably 20 steps. The food wasn’t bad though just considering eating somewhere else.

All good. Nice good room clean Good cleaning service Pool is good Gym is ok Breakfast is so so

Al good

Great stay for the price. Very attentive staff.

Good stay for what you pay.

My experience here was EXCELLENT! I loved everything about this hotel from the staff, to the amenities, to the food in the restaurant - it was all really great and I would recommend to everyone visiting Guadalajara.

Clean, easy to get around the places I needed

Esta muy cómodo y lindo

The power went off for 2 days. No air conditioner. No water. They don’t offer money back.

Room was clean and modern. Does not have a refrigetator in the room the safe did not work.