Overall Ratings & Reviews Holiday Inn Kuwait by IHG

It's an old hotel and the rooms show it. Outdated everything. Extremely poor lighting. Dirty carpets. Dark. However, the service is outstanding. Managers Simon and Haneef were quick to help with absolutely anything and everything I needed for my 12 day stay. That included helping me get an upgrade to a suite at a time when the hotel was almost completely booked. Ms. Noor at the front desk was gracious and professional. The porters, valets, and room service people were equally as professional and obviously well-trained. What I like about this property is that I use it for business every few years and even after TEN years, the staff welcome me by name. it feels like home. And the restaurants are all outstanding.

The staff was very nice and polite

Excellent as usual. Staff Mary Cris , SIMON slim, Mustafa and all other staff were very good

Amazing

It was so good as always

The team at the property are just fantastic. Hotel is extremely well kept. Room was spacious and fantastic. Location is in the heart of the shopping area of Kuwait. Easy to access all parts of the city. It’s been a really great stay and the team at the hotel have made it most memorable. There are some 6 really good restaurants as well in the property. I tried the Chinese place and it was outstanding. I’m told the Indian and middle eastern restaurants are also very good. I believe them. Well done Holiday Inn Salmiya Kuwait.

Great selections of restaurants, good location close to the beach front. Staff very friendly and helpful too

The staff were incredibly friendly and helpful. The breakfast buffet is amazing!

always home from home in Kuwait. Great service from Karim and colleagues in the Lebanese restaurant.

Ok 👍

I always come back to Holiday Inn Salmiya when in Kuwait. The hotel itself is homely with three excellent restaurant choices. Reception staff Sara, Erika and Tereza were very helpful and charming. Managers Hani and Simon always greet and nothing is too much to ask.

I am always happy to stay at the Holiday Inn, Salmiya. A friendly, efficient hotel with free shuttle service. the best atmosphere of any hotel in Kuwait

Very friendly and courteous staff, particularly Mr. Simon at Customer Relations at front desk. I will be back again

Lovely property, spacious rooms, excellent location and nice staff.

Not bad

The hotel owns 3 excellent restaurants: a Libanese, A Chinese and Indian. It also offers an very nice fitness center. I highly recommend it!

We loved the front desk staff, especially Michel and Hanif.

Good place

Great hotel in a nice area. Would definitely recommend when travelling on business.

Was good especial thx to Nasif & Michel for their outstanding customer support