8.8
Very Good
From 852 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Traveller Reviews Holiday Inn Express & Suites OROVILLE LAKE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Zong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room and bed was really clean, comfy bed, front desk super nice… and their breakfast was yummy! Definitely will book again when in town again.
Ursula
icon-Business Family
Business Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was charged $100 after returning home! Was kept up between 2 and 3 am by noise from drunk people in the hallway!
Vickie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is great. Breakfast gal is on point always a smile and most accommodating! Our housekeeper was terrific too! The 'dirty bird' situation under the awning is MOST disturbing!! My car was, to put is lightly, bombed by birds with a definite digestive problem. Maybe some type of deterrant to them roosting above the cars would be beneficial. $20 car was two days in a row!!
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Eric
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service and clean hotel. Best place to stay when visiting oroville
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff, great breakfast, ridiculously comfortable bed and the fluffiest pillows ever. My only gripe is the pool. It was full of rowdy kids until closing time at 10. Maybe an adult swim hour? I really needed that pool in the Oroville heat.
Amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Decent hotel. Centrally located. Could have been cleaner. Had some issues with the room that my husband had to resolve, but the manager made it right the next day.
Judy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff very professional and friendly. Great free breakfast, very clean.
Christopher
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Expedia is the worst 3rd party company to book through they booked my room in the wrong town and have NO CUSTOMER SERVICE just keep giving you a run around with phone numbers and automated recordings still cant get ahold of them or a refund never again i encourage everyone to go through anyone other than Expedia.com 0/10
Michael
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff Average breakfast choices
Brian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was clean and being updated
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This has been my go to place to stay when visiting family in Oroville. Clean, convenient and reliable.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

When we arrived, there was no one at the front desk and it took them a while to come out to greet us and check us in. Then when we got up to our room, there was only one king size bed instead of two queens. This was reserved on the app and I did not think I needed to call ahead to double check. Our family of 4+ Grandma cannot fit in one king size bed. The attendant offered a rollaway bed, but did not help assemble any of the bedding and we had to request bedding for the pullout sofa and make that bed as well.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hello, I got two rooms, 331 and 330 for one night, I stayed at 330 the room had a smell like mold Maybe the AC filter, the but drain was clogged and during my shower was filling up not very inconvenient, also the vanity sink was clogged, we moved the long chair and was not clean under the chair.
Gavin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and comfortable
BULMARO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice we will book again
Cory
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There was an unsavory character outside my room two of the four nights I stayed, talking loudly on the phone and keeping me up. The rooms were clean, but the hallways were not vacuumed and had bits of trash beside the hallway walls. The towels were clean but were very rough to the skin; please add some fabric softener to these towels and sheets.
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Mario
icon-Business with Children
Business with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The bathroom
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I only stayed for a night, and checked in pretty late. I forgot my water bottle at the front desk, and he brought it straight to my room about 30 minutes later! The room was clean, and the bed was comfortable! It was a little loud outside, but that's really no fault of the hotel.
Jiansheng
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

good
Number of reviews per page
20
40