Overall Ratings & Reviews Grand Hôtel Roi René Aix-en-Provence Centre -MGallery Collection

Great hotel situated closed to the action but has all the amenities you want! The pool is a wonderful attraction and is ideal for lounging in the sun. Staff are warm and friendly, and willing to help out with anything you need. Stayed for 3 nights in May 2025 and wish I could have stayed longer at this hotel - that’s how much we enjoyed it. Would stay again should I travel back to Aix-en-Provence.

Beautiful place -- nice room -- comfortable and nicely furnished. Note that most of the hotels we stay in at home include a microwave as well as a fridge. Another note is that the carpet in the room was starting to show some wear -- not bad but needs attention soon. These things wouldn't even be mentioned if the room was 200 euro a night but it was more than twice that rate. I still highly recommend the Grand Hotel. Fantastic breakfast, great staff and a beautiful place.

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In our case, my wife and I thought the staff was excellent, the property was very nice, the hotel was very close to the train station, downtown, parks, and cinema. Although my wife and I are multilingual, French is not a language either of us speak, but the staff was accommodating when we tried some simple phrases. In total, it is a hotel I would recommend to someone visiting the area.

First, the positives. Great location, very clean and well appointed with L'Occitaine toiletries and coffee, etc. Very comfortable bed and room and we had a nice balcony overlooking the pool. The negatives: They have no USB ports in the room to charge your phone, I called the front desk, they said they'd already given all of the chargers out to other guests so I'd have to "go buy one myself" which was disappointing. Had they mentioned no USB ports on their website, I would have brought my own charger! They were doing some kind of construction so there was drilling going on starting at 9am. The website says the pool is heated but it was most definitely not. We had to ask to have our room cleaned at 3:45 in the afternoon and the night before we left, the door handle to the shower room came off in my hand. Overall, not a horrible experience, but it certainly not the 4 star experience we were hoping for.

The hotel was undergoing renovations, which took a little bit of the comfort away. The staff were friendly and helpful, breakfast was good, the only downside was the lack of air conditioning. We had to keep the windows open all night and the streets were loud…

We really enjoyed our stay in Aix. The hotel was lovely and the staff very friendly and helpful.

Very good hotel with friendly and helpful staff. Great location too!

Nice place to stay

The rooms were a little small but comfortable. The staff was friendly and helpful

Absolutely perfect!

Great Location and easy private parking. Rooms very nice but bathrooms need updating to walking in showers. Pool area very small and not enough brolly’s for shade. Backs on to a scruffy building which initially looks like part of the hotel but not. Expensive for what you get.

Fine. Amazing breakfast. Parking was added to our bill when e didn’t use it so please check! That was naughty.

Blocks from the market in Aix en Provence. Really nice property with great breakfast buffet, balcony room and lovely pool.

I liked the hotel. The staff was friendly and helpful. No early check in however and i expected more of the gym from a hotel of this caliber. No English TV channels considering much of the cliental appears to be english speaking.

We were actually sick and took 2 days here to recover. The staff were amazing caring for us!

Beautiful pool and outdoor area. Desk staff were great. Waiters were rude. Good walking distance to Coeurs Mirabou.

Fantastic Hotel. Will be back soon.

Single beds could be a little wider and not so close together.

It was ok. Service was slow at dinner