7.8
Pleasant
From 776 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.6

Service and Facilites

8.4

Traveller Reviews Holiday Inn Express VENICE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
William
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They shut the water off to do some renovations on the 4th of July. Seriously, on a holiday weekend? Even after let the easier run we had to shower in brown water. Yuk! Manager was pretty nasty about it. See brown wash cloth from after showering.
Enmanuel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing nice about the hotel was people are very friendly but everything else is a disaster. From 10:00 pm to who knows there is no hot water, part of the carpet is piled, the faucet was clogged, the breakfast always was dry, like eggs, sausage, biscuits etc. One night we came and they was no parking space. The pool was dirty with bugs. Like I said people are friendly but the hotel needs some TLC.
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Rebecca
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room had no black out curtain in the
Chelsea
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I usually stay here when visit Venice, never had any issues.
Richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great manager. Tired property with dirty floors.
Nichole
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I arrived at the hotel, I had to mail a card for a family member’s birthday. The General Manager, Tonya, helped me to do and went out of her way to ensure my card got mailed out in time. When I checked out of the hotel I left my necklace in the room and Tonya went out of her way to quickly check on my necklace and immediately responded to me and made certain my necklace was mailed out to me that day. Tonya and the other staff are very helpful!
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Margaret
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

no blackout curtains so bright the whole night with outside spotlights but very safe! we will come again, easy to find from highway 75
Jeannie
icon-Business Family
Business Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is bare bones and I mean BARE bones. I would not stay here again. It’s dirty, the window shade had moth holes in it. The bathroom door lock was broken, the shower had mold stains, and there was a random beer can under the “couch”.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There was moldin the shower and harsh chemicals in the water. Made my family miserable and sick while we were in the room. Spent as much time out of it as possible. Also the lady in the breakfast area really seemed to dislike people being in her area? If we ever head back to the area we'll find somewhere else to stay.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is very helpful. Property is very clean and neat and it is located in a very nice area with plenty of eating spots around. Breakfast was very fresh good I would definitely stay again.
Tiffany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great value for a fair price. Quiet, rooms serviced everyday, very nice continental breakfast everyday and convenient location. I would stay there again.
Angela
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was slightly hesitant due to reading a few reviews about bugs but decided to book. We stayed 2 nights without issue. The carpet was a little dirty/stained, but we just wore house shoes. Check in was easy, staff was friendly. Bed was comfortable and clean. No bugs seen. Breakfast was alright, could’ve been worse or better. Checkout was fine. Would stay again.
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Sara
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff man that helped us was very nice and helped me change room due to our room smelling musky. He walked me around to a couple different rooms to see what was best. Although the hotel could’ve been cleaner in the rooms it was comfortable and convenient.
Tamara
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was nice and quiet. Which you don't get at a lot of hotels. It was also conveniently located by some good restaurants.
Andy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good Breakfast.
Lottie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I love this hotel we stay there every summer.
Vihairy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent for the affordable price. Having a family with two kids the following are always a must for us when we travel lol, these needs were definitely met: Room was super clean, bed/pillows comfortable, quiet, safe, and the variety from the breakfast buffet bar was a huge plus. Front desk was extremely helpful and nice. Overall my family and I had a great night stay at this place.
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mike
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was great.
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our room was very clean and could not hear a lot of outside noise. Staff was amazing!! Front desk representative Chad was awesome and gave us info on local restaurants and activities only known to locals. Chad told us about a drum circle and dancers on the beach that we were able to watch and was a great experience. Breakfast was great and had long hours. Hotel was clean and not to far from town. We would definitely stay here again!
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Mathew
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a good place to stay
Number of reviews per page
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