Overall Ratings & Reviews Holiday Inn Express & Suites BAY CITY by IHG, an IHG Hotel

Very nice. Friendly reception. Clean and comfortable room. Breakfast included. Good convenient location and fair price. Highly recommend.

Very clean.

Our stay was great!

It was a comfortable room, however it was right across from the ice machine.

Very nice hotel, courteous & friendly staff; good location. Other than a couple spiders I had to guide to safer havens, the place was great (that's the only reason I dropped a star in the ratings, I'm not a fan of spiders)

Stay was fine. Brief but room was comfortable. Bathroom could have been cleaner.

Nice clean hotel with a comfy bed and a good breakfast

Housekeeping went above and beyond to make us at home right down to little touches. Made beds even folded our blankets we brought and positioned my lil ones stuffed animals and tablet on the bed for her to see like they were watching the tablet. Thank u for having caring staff. You just can't find many places like that anymore. U are number one in my book and we will def being staying with u on our next visit.

Even though there was a lot of soccer teams.staying there, it was very quiet.

Liked hot breakfast and warm pool

Very convenient for my needs. Plesant efficient staff.

Great staff

It was clean everyone was friendly. I can tell they have made a lot of updates but they need more to bring it up to the holiday in expresses I’ve stayed at, the beds were hard as a rock! I paid a lot for one night so I expect the holiday express stay I’m used to,

The property was convenient to the highway, shopping, and restaurants. The room was clean and quiet. The staff was friendly. Breakfast was simple but hot and served our purposes. I would recommend the property.

Wasnt the room i booked online but was still happy. Good nights sleep.

the pool was very cold - colder than Lake Superior that i swim in every year - BRRRRR

Very clean, spacious room

Nice hotel. Many restaurant choices close by. Very nice pool temperature.

Comfy beds, good quality linens, many pillows, good breakfast

Convenient location and comfortable beds!