Clean and spacious room

Rooms were very spacious for Japan. Staff were lovely and helpful. Public bath was clean and pleasant. If electing to have breakfast, be aware is a full trandition Japanese breakfast, very tasty but also quite large (way too much for me)

Excellent Japanese style hotel with traditional Japanese breakfast and diner (extra). Staff were professional, friendly and accommodating. Staff replied to two previous emails regarding food allergies and we appreciated their diligence. Proximity to Kyoto Station and walk ability was an 11 out of 10.

Very lovely traditional Japanese hotel and delicious traditional Japanese breakfast:)

Great breakfast.

Close to station, onsen useful fter a days lking Nd atff very friendly and helpful. Free drink in evening n added bonus.

Very much enjoyed the Ryokan experience while being in the centre of the city. The onsen was great and had lots of guidance on how to use things properly. Great choice of pyjamas, too!

Stayed with a group of my family friends, and it's located conveniently in front of Kyoto sta. We could experienced a traditional Japanese ryokan with reasonable price. The facility was bit old but farely well-maintained.

Has public bath with good open hours. Reasonably clean. Will come back.

This is a very average hotel. Location is good, close to Kyoto station but far from night life. The cleanness in the room is decent but the lobby has a bad smell, kind of like old smoke. Pillows are very uncomfortable. The public bath is nice and clean. There is no coffee in the room or in the lobby, you should go and buy coffee in the morning. They provide Japanese style PJ and free beer in the afternoon which is nice.

nice staff.

Close to all the transportation and restaurants.

Our stay at Hotel Sanoya in Kyoto was very enjoyable. The hotel is conveniently located close to Kyoto Station and the staff was extremely helpful, professional and friendly. The rooms are Japanese style with tatami and futons, which is exactly how I like it. The rooms were very clean and I did NOT detect any cigarette smoke smell (which can be a consideration in Japanese hotels). The public bath was spacious and hot, though our room also had a private bath tub/shower as well. As a tip, Kyoto Station is big, so in order to find the most convenient exit, head towards the "Porta" section of the station head out Exit A5 and turn left before crossing the street. The hotel is right there! Alternatively, if you want to hit up a combini, Exit A3 takes you out right next to FamilyMart and you just cross the street (with Kyoto tower on your left) afterward to get to the hotel.

Was very disappointed that the mattress was uncomfortable to sleep on. The pillow was small and flat. Didn’t like the open area in lobby for smoking, it made the whole lobby smell!! We got the room with shower and bathroom which was a good idea but it room was outdated and shower and toilet was in different corner of the room. The doors and floor are so thin that we could hear everything around us!

I really enjoyed my stay there

the location was great. close to the station. the staff were great and friendly. the rooms were comfortable. if you're not used to sleeping on the floor, it might be a problem. but for the experience it was great. Couldn't do it for more than a couple of nights.

Great Japanese breakfast. Location is very convenient.

We booked for a Japanese room but it was very small and was far from a Japanese room as I know of it. The room had very poorly repaired and scratched-all-over furniture. The room was the same floor with the sub-kitchen and very noisy. Staff was very kind and helpful, the only positive point. Will only recommend to the homeless person.

Minimal facilities in room. Best thing is location.

We were very pleased with the Ryokan style room. The comfortable futons were laid out by staff at 7:30 pm, there were various size robes and slippers available in room. The public bath was clean and tasteful. The Japanese traditional breakfast was delicious, and added an old world charm to our whole experience. The staff speaks very little English but enough to patiently make our needs known. It was located in walmi g distance to the train station which made it easy to get around.We would definately stay there again.