Passage House Hotel

Explore Passage House Hotel
8.0
Very Good
From 768 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Traveller Reviews Passage House Hotel

Number of reviews per page
20
40
Top reviews
john
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good sized room , quiet area parking on site and room had everything I needed.
Melanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed two weekends, 23rd and 30th The staff were very good at their job. When we were staying above incredibly volatile and inebriated guests on the first weekend, it was dealt with quickly. Unfortunately the next night another guest set off the fire alarm at 1am. The second weekend was faultless- thoughtful guests same excellent staff Clientelle interesting, staff incredibly professional and kind. Under refurb, so slightly odd vibe, the price was very good because of it. Close to beautiful countryside, Tors, Buckfast etc Not into pubs but there is one right next door for those who like pub grub and booze- we didnt try it Location secluded yet convenient
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EILEEN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Despite the ongoing renovation work, staff made our stay uneventful.
Samantha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Apartment was very dated, stains on carpet, stains on the furniture. We had to wash everything in the kitchen before using as staff hadn’t checked after previous people left. There were very limited items in the kitchen seeing as it’s self catering. We needed to de-ice the freezer for anything to be able to go in it. Not impressed.
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Samantha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely big room for 3 over in the Lodges, warm and comfortable, but no wi-fi unfortunately. The breakfast was good and the view is lovely. Ideal for walking to Newton Abbot along the path.
Jean
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast wasn’t very hot
Stuart
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Steady hotel - friendly and helpful staff :)
Ray
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is in the middle of a big renovation (hence not 5 stars) which meant we were in the South Lodge. The room was basic but fine. The staff were very friendly and helpful.
Rob
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Was disappointed the gym was shut as when i booked it through here it said it was there and had no mention of it closing. It looks like since then it was updated but I booked this hotel especially as it had such facilities. If this was updated later then it would have been good if i received an email or notification as such. Thanks.
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Trish
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The dessert in the restaurant was very expensive - £8 for 1 scoop of ice cream. Service on the Saturday evening was very slow.
Vanessa
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

No facilitys working I.E pool gym very disappointing was not told of this when booked they said they emailed me i asked to see this email, as i didint get one they couldint show me never saw the manager was misold this trip by Expedia who should of contacted me as well apart from that all good.
Gillian
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room smelt of toilet mess. I have stayed here lots before and it was not the estuary smell. Sink was dirty, walls had lots of marks
Samantha
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are very welcoming, room was clean & breakfast was lovely.
Paulina
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean and beautiful!
Tanya
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was our 3rd stay and the reception staff were as friendly & helpful as always. The apartment was very spacious, clean, comfortable and well equipped for self catering. Our only disappointment was that we were not informed prior to our arrival with regard to the pool & fitness centre being closed for refurbishment.
Margaret
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room ok but should be told when booking that we were in a lodge not the main part of the building and shower no use to anyone who can't climb into a bath to access the shower.
Kelly
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful setting and a great breakfast. Easy free parking
Denis
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Both very good
Clive
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was excellent with quality and quantity of food. A superb location but the premises could do with some external maintenance investment to smarten it up.
Victoria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable beds and adjustable heating as weather became cold and damp. Very clean. I had anticipated a few toiletries so didn't bring shampoo or anything. Biscuit and decaf coffee not resupplied on second day . Staff helpful but scarce. Tea/coffee machine was not operating sometimes nor enough clean cups available. Nice fresh fruit salad at breakfast but smoked salmon very salty. Breakfast wasn't free but included in cost btw
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Number of reviews per page
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