Beautiful property, well-appointed rooms. Heated bathroom floors were nice surprise.

You often find a 5 star hotel that is middle of the road, no better than a 4 star and completely different from 5 star in other countries. This hotel, the staff, the quality and experience are what I would call truly 5 star, actually traditionally excellent 5 star. There is nothing I would find to complain about. We had an outstanding stay which has reinvigorated my faith in service, facilities, and enjoyment. Will definitely be going back and I just wish others provided this level also.

This is a beautiful property with a with a long history that’s worth looking into. The staff was fantastic. The rooms were beautiful however buyer beware during the time that we were there they had no air-conditioning and it was extremely uncomfortable and hot overnight. During the early evening, the town lost power had which caused alarms in town to go off all night long, which made it impossible to keep the windows open. I called the front desk and they told me that in April they don’t turn the AC on other than that. The food was fantastic. The breakfast buffet was excellent.

Very clean room and friendly staff

Excellent hotel, great location excellent room, we stayed in suite 222 three balconies with a sea view. Rented the e bikes a few days in a row and really enjoyed the trails from Piran to isola and further. Would stay again

During our stay the air conditioner in our room started dripping around the time we went to sleep. It dripped all night, which made for a very poor night’s sleep. We put towels down to catch the water and were very concerned about slipping on the bathroom floor in the middle of the night. When reported to hotel staff in the morning they did not seem surprised and offered no compensation for the inconvenience which was disappointing.

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A great location and freindly vibe.

Everything was excellent except one little thing but means a lot to us . They offered to take us to the next town that was 5 minutes driving, and to have dinner there but when we checked out today, i see extra charge of 20 euros for that ride that I never had before at any 5 star hotel. Also their sewer was very old and smells. Also the water is not going down the pipeline and the shower temperature is changing from hot to cold when taking bath

We enjoyed Kempinski a lot because the staff were helpful and friendly and it was across the street from a swim beach which although it was quite packed, Hotel Kempinski had its own lounge chairs, etc. Fast and efficient shuttle or taxi service to Piran.

Asked to upgrade at check in and was told I could not upgrade. Front desk check in was not a pleasant experience. No welcome drink no explanation of bike rentals. Hotel is beautiful great location but we didn’t spent an extra dollar in the hotel because of the check in experience. Construction across the street starts at 7:00 am. Stay somewhere else

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The hotel is a bit dated. It needs renovation.

Great experience. Helpful and accommodating staff. Function and spacious room. Great ammenties. I am a returning customer and will come back again.

From the moment we checked in to the overall time we spent at the hotel, every single person welcomed us warmly and treated us well. Adrian checked us in and very thoroughly gave an overview of our expectations, the Concierge spend a lot of time making sure that we could maximize our time, the breakfast host was very welcoming. The hotel is in a beautiful location, very modern, and convenient. It is surrounded by many restaurants and it was hard to choose which one! We had an incredible time and can’t wait to come back.

The hotel is simply stellar! The building, the beautiful room, the friendly staff and the breakfast. We enjoyed every minute of our stay except for the ATM machine that swallowed our debit card.

Wonderful!

This hotel is absolutely beautiful, both inside and out. Every amenity you could think of is available, making it the epitome of luxury. The bed and bedding were incredibly comfortable, ensuring a restful night's sleep. There are also a lot of great dining options right across from the hotel, in addition to the fantastic restaurants inside. If you're looking for a splurge-worthy experience, this is the place to stay. Five stars for a reason!

Fabulous stay, excellent services, food and welcoming atmosphere.

Lovely hotel with comfortable rooms and lovely common areas. Staff all lovely. We arrived during a period of unrest as there was a massive fire opposite the hotel and police tape all around half of the building - there was excessive smoke, including in the hotel itself and the outdoor pool was closed. Whilst this wasn't in any way the fault of the hotel, it did detract from our experience and the hotel management could have done better at managing this e.g. by a resort credit or other amenity to make up for the inconvenience.