Friendly staff, clean room. Great location

The staff were fantastic - welcoming, friendly, kind. The hotel lobby always warm and cosy, with free hot drinks and cookies, and the 5pm waffles. Hotel is so close to downtown. Thankyou !

Great location, hotel room was clean and bathrooom had under floor heating which was nice after a day out in the arctic. Room was a bit tired compared to other rooms. We had the family room. Would recommend

The staff were lovely and very helpful. We missed it, but there are waffles served for a few hours in the evening, which got people together

Amazing location and close to amenities. Room was decent with minor issues (no toilet paper, malfunctioning heater) which was resolved immediately by the hotel staff.

Clean, comfortable, good location and everyone friendly. Good WiFi too!

Room was a little small. No coffee making facilities in the room. Free coffee in reception, but it wasn’t very hot.

Staff were excellent, couldn’t recommend this hotel more highly. Nothing was a trouble for the staff and rooms were clean, comfy and warm

Love 24/7 coffee/tea and hot water at the lobby.

Good area to visit tromso inner city for overnight stay.

Wonderful staff, wonderful room

Walking distance to dining and shopping. Very nice staff. Building and rooms are old but clean.

If staying here you would be advised to only use it as a place to sleep and not much else. Walkable down to the main areas of Tromso in 5/10 mins maximum. Having a fridge in the room was handy however, as we were staying for 3 days

Nice hosts!

Clean, friendly, convenient to town and attractions.

Helpfull staff in a good location

Good location, helpful staff, poor electrics in building. No breakfast facilities and no kettle in room.

The only think that was nice is Zoe at the reception Excellent and helping host

I'll be honest about the good and the bad. The good: nice staff, location, comfortable bed, netflix. The bad: this hotel was cheaper in comparison to other hotels in Tromso, but by no means inexpensive. We still paid alot of money and the room we got was tiny, stuffy and claustrophobic, when I say tiny, I mean tiny, felt like we were in a closet. The bathroom was smaller than anything I've ever experienced, no counterspace and the tiny bowl sink was hard to use, water got everywhere when trying to wash my face. The shower consisted of two fold out doors in the corner of the tiny bathroom, there was barely space to move and take a normal shower, and water got all over the rest of the floor. You get what you pay for and in this case we realize we should have just paid a little bit more and stayed in a different property.

The stay was good for a quick weekend trip. The staff was nice. There are Norwegian waffles available sailing at 5pm. The rooms and beds are a bit small but it was good as we did not plan to stay in.