Overall Ratings & Reviews Hotel Excelsior

Was ok

Can not speak highly enough! Lovely hotel/friendly staff! Perfecto!! Jesolo very lively, lots of shops/restaurants

Had a great time at the Excelsior - couldn't be in a better location, right next to the main Mazzini square. There was a good breakfast each morning - especially the little chocolate croissants. Thank you to the team.

Loved the rooms, breakfast and the hospitality

Great location and access to beach

Great location and lovely, friendly staff. The beach bar cafe and pool area are lovely too and we had a lot of fun, sipping aperol and playing with the kids during the day. The only things letting down this property are the small rooms and surcharge to use the pool on our departure day. We booked a family room and it was very cramped when the kids' beds were made up. There was nowhere to sit and there was also no light on the cramped balcony, meaning we had to sit on the balcony in the dark at night while the kids slept. We paid an extra €600 for six nights to have the balcony...not all rooms have them. I think with this hotel you are paying premium for the location. All in all, a great holiday!

Very beautiful and staff was very friendly and helpful.

Don’t recommend booking this property. They treat Expedia customers unfairly, you have to pay extra for many things (towels, beach beds), facilities and room are outdated, our room had no hot water (which is strange for a beach hotel) but having said that, they fixed it the next day. All in all, it is a chain that follows standard processes with no customisation and extra care towards the customer.

Perfect location. Right in downtown, so many restaurants and bars within 5 minutes. Easy parking, pool is great, breakfast was simple and fresh, beach location is ideal. Room was clean and simple. Staff was amazing!!

The room felt like it had been built 30 years ago on a tight budget, and no major renovation was considered ever since, just some basic maintenance. The whole place is extremely tired and super overpriced. We had ants in the bathroom when we checked in, also when it started to rain, the water started to come into the room so the staff had to stuff towels under the balcony door to stop it... We had a connecting door between our and someone else's room, so we could perfectly hear someone's snoring and "other sounds" in the night (if you know what I mean). On a positive side, the pool area is nice and the dinners were very good, the staff were friendly. Overall, this is surely not a 4 star hotel as advertised, also to be honest I have no clue where so many good reviews come from...

The Hotel is excellent and the location is amazing. We got upgraded to a nice ocean view suite for free. The breakfast was just ok (eggs a bit salty) ... coffee was great though and a juicer was available :)

They engaged in very poor business ethics! A elderly person in my family accidentally books this hotel through Expedia and the hotel would not refund any part of their charges!! Would not take in consideration the situation, had no sympathy or understanding, only wanted their money!! This was a 78 year old person who was trying to book a hotel for a loved one as a gift and this place ripped them off! Elder abuse!!!!

Hotel staff were very helpful and the sandy beach was a few yards from the pool area. Everything you could want for breakfast. Quite a few German guests but plenty of sun loungers available and they have high expectations which the staff are geered up to. Evening meals were four course and we opted out because we could not eat it all.

Good location, friendly staff, close to the main street and night life. Has its own beach.

Everyminute of our short stay here was amazing. I was so happy that there was a man that parked my car and helped me take our few bags up to the room- no extra charge! The reception staff was so nice and our room was ready EARLY. Rooms had rolladens and a roomy balcony. Eventhough the room was in the heart of it all it was quiet for sleep! The AC was great for the hot Aug summer and the bed was comfortable. Those are key things for me, service, clean rooms, comfy beds, AC and a dark room for sleep. This place had it all. The hotel was right on the beach and walking distance to anything you could need; resturants, shops, a splash pad and arcades. I almost forgot breakfast: HUGE spread and a juicer where you could put in oranges, apples, carrots or ginger. Loved it. Thank you for a great stay, we will be back!

Nice hotel , direct to the beach , friendly staff , breakfast great full of options , clean hygiene excellent xx

Stayed in this lovely hotel for 4 nights from July 26th to 30th. Check in was quick, room was spotless and beds comfy enough. The pool and access to the beach was my main reason for choosing this hotel and we were so happy here. Staff were great, hotel was spotless, food at breakfast really good quality. Lots of choice and really tasty. Local area was nice, some great restaurants around, a real shout out to Laguna which was amazing. I can recommend this hotel to anyone looking for a great place to stay in Lido de Jesolo. Quiet at night so no problem with noise. We were travelling with our adult daughter so we had a triple room which was a good size. Some rooms had balconies with a sea view so I can imagine these were lovely. Fresh towels delivered each morning and evening to room, staff were top class. Free bike rental was great and a fun thing to do especially in the morning when the street was quieter.

We really enjoyed our holiday. Hotel Excelsior is great. Reception staff were very helpful nothing was to much trouble. Restaurant and bar staff were great also cleaning staff. The hospitality we received was absolutely fantastic. We would definitely recommend this hotel and will be back again

Very nice hotel, great location, very friendly staff, food plentiful, could do with disabled access to the pool.

We had a family room with a double and two single beds. Room 111 was comfortable and v clean with a good bathroom. The hotel is well located in Jesolo. Excellent pool and located 10yds from the beach. Good breakfast and enthusiastic caring staff. We would definitely return.