Clean room. The staff is always helpful and friendly.
Carlos
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room was good, i recommend better pillows and a different toilet that actually flush faster. The shower has a weird handles that is difficult to operate at first. The cable TV is of low quality, the imege is poor, a better cable quality is recommended.
Melanie
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
This is our “go to” hotel when we go to the San Jose area. They’re like a 2nd family now. Any issues I might have with the room are addressed in a timely manner. All of the staff is very friendly and helpful. We feel safe there.
Nina
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff were very helpful and kind. The food was amazing!
RODRIGO
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Room, hallways needs some help
Silene
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I just stayed for one day but will return. The room was spacious and clean with AC and comfortable bed. Excellent mountain view! There’s a really nice pool also. There’s a very famous pizza restaurant at the property so perhaps at night could get a bit loud, but it’s low noise so I didn’t mind. The staff is incredibly friendly and professional. Got to meet the owner also so that was a plus😀
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Julieta
Leisure with Children
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staying at Luisiana is like flying low cost.
Upon arrival there was no one able to help bring the luggage to my rm on 3rd floor, i was alone with my young son and it was pretty challenging dealing with all.
In our room there was a safety box but they had no key or code for it.
Towels were not enough.
The bed was good and room was clean.
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Arnold
Leisure
2.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
-Gave a 73 year old "mayor de edad" a room on a 3rd floor WALKUP. Ivan the manager refused to change to a lower floor unless i paid an addtl $250 !
- Sink hot water not working. Maintenance explained have to turn on shower hot water to get sink hot water!
- Tremendous amount of machine noise at night !
- Dont bother with the restaurant unless you are comfortable spending $100-200 for either breakfast, lunch or dinner per couple.
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Fabrizio
2.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Construction at 8am.. hallways with lights so bright it feels like day time at night because the curtains are transparent
Salvador
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Food, amazing,
Andrew
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Fine for a cheap shopping trip to SJ, but not in a great area, and very basic accom. The discount was presented at 75% off. Marketing scam only. The $50 room is indeed a $50 room. Staff was great. Our meal in their pizza restaurant cost more than the room, but we were not going to walk anywhere to find a more affordable option.
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Jose
Leisure
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Simple, yet ideal. The patio area at pool side needs attn, otherwise little gem. Highly recommend it for short stays. Bravo
William
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
It’s a great place for the price.
Barry
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Haven’t stayed here in about 10 years, but we had another great stay. Wonderful staff, super friendly & super helpful. It was very quiet and the restaurant was nice….pool too!
federica
Leisure Family
4.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Hot water wasn’t working, toilet was not flushing, bathroom lock broken while I was inside, had to be rescued by cleaning employee after 20 mins.
Sorry guys, cheap is cheap but wouldn’t stay again if basic survives not improved