Great little hotel. Everything is within walking distance. The view from the terrace was amazing.

Very bad bad costumer service

Nice hotel, very clean, a little far from main attractions, but in general I really like it

A quaint hotel near to the river and away from the busy city centre. A lovely walk from the hotel to Ponte Vecchio especially on a hot summer's day. The hotel itself has a sparse, modern charm - minimalist white decor, however the lack of friendliness and warmth from the concierge team (excluding the night porter, a lovely man who at least made some effort) did dampen my stay. The room itself was cosy, relatively clean however the wardrobe did not open fully because of the bed. There was a mirror at the head of the bed and then facing the wardrobe with floor to ceiling mirrors was very off-putting, I must say. Despite all of this, I would recommend this hotel for solo travellers in Florence for a short trip.

Breakfast was very good and the staff were excellent. Expresso in the morning was on point.

An unbelievably chic place with everything I could possibly need. The only reason I didn’t give it 5 stars is because it’s on a major thoroughfare for large walking tours. The windows are thick enough to keep most of the noise out, but it does get loud and crowded at times. Otherwise it’s beautiful, excellent gym equipment, perfect location, friendly professional and responsive staff. Would absolutely stay again.

Beautiful and good value

We liked the convenience of the location and clean looking deco. The staffs are nice. We liked the breakfast as well.

Hotel was very nice and the Staff was excellent and attentive to any question or request. I would definitely stay at one of your properties in the future

Amazing staff and very helpful and accomidating.

Great property! Friendly staff!

Great place to stay .

Daniele checked us in. He was magnificent: Friendly, informative and helpful. He spoke English very well. The room was small but had all the amenities. The walls were all white. Everything was clean and well kept. The bathroom was clean and spacious. The bed was very comfortable. Hotel is located right near the Arno River, short walk to Ponte Vecchio. The gym was anemic - the room was very small, the treadmill was broken as was the universal. That left only the stepping machine and a few free weights.

The hotel was centrally located. We were able to walk to many things. Our shower was not draining properly. We were with another couple and their air conditioner went out and was not repaired quickly.

Property located at convenient Location.

I like the location it was close to the center of town. I did not like the room on the lower level with no view.

Absolutely perfect quiet location. Walking distance to everything but so absolutely perfect to go back to this quiet retreat at the end of the day. The staff was beyond accommodating to any need or requests I had. They were so welcoming and friendly. Loved staying here for my solo Tuscany refreshing and renewing vacation.

This hotel is very clean, and I loved the way it was decorated in such a whimsical way. The hotel staff wasn't the friendliest we have seen. We would definitely stay there again if in that area.

Everything about this hotel was wonderful!!!! Danielle, Mclellan and Carlotta were the sweetest and so helpful. Always with a smile on their face. And that view from the 4th floor was a great great bonus that we did not know about. Would definitely stay here and recommend to others.

There was no window in the room !! No air !! Terrible!!