Overall Ratings & Reviews Candlewood Suites HOT SPRINGS by IHG

The staff was very friendly and accomodating, room was nice and was better than i would have expected (in my experience). 10/10 would definitely recommend. :)

Hotel stay was excellent. Nice friendly atmosphere, entire staff was so helpful and accommodating. Rooms were nice and clean, overall hotel inside and outside was well kept and maintained.

Would stay here again

STILL AN OUTSTANDING VALUE FOR A FAIRLY OLD BUILDING

Great room and friendly staff. Saving this place for our next trip to Hot Springs!

Good

Disappointed they did not offer breakfast but the stay was nice

Comfortable

Great deal and very nice rooms.

Every time I stay there, they tell me that the washer and dryer is complementary. Only one works. I told the lady at the front desk to put a ticket on it and she did. The lobby has been under construction for over a year.

The property was under renovation construction while I was there but that caused no issues for my stay. My suite appeared to have been recently updated and was very nice. Staff was fine. Check in staff was a newbie and her teacher and they were very friendly. The dude wearing a the beany hat that worked early morning was like he didn’t want to be there. Also, take off the damn beany!

There was construction going on in the hotel. Mostly on the first floor. They didn't offer a breakfast. I think these things should have been on the website. The staff were very friendly and helpful. Chris went above and beyond.

Did not mention renovations. I was not given the room I requested... and paid for.

nice

Even with renovation, very quiet and clean rooms. Excellent front desk staff and cleaning.

I liked the grass area for the pups. the staff was extra friendly and informative about the area.

Great stay very nice rooms and very clean.

Would not allow a service animal

property was under renovation - but floor we were on was very nice. disappointed they did not have a breakfast. pretty sure I checked that in the filter. but was very nice overall.

Clean and updated rooms. Great staff.