Overall Ratings & Reviews Nacazcol - Playas del Coco

Great

Great

Unfriendly receptionist. They need to work on their manner.

Definitely not as advertised. It was a very strange check in and check out process. The window into our room was broken and once fixed still had huge gaps in between panes that let in lots of sound and bugs. The staff were friendly, but I would never stay here again. I’m grateful my booking was for only one night.

Nice pool

We did last minute booking as our flight was delayed. Appreciated the authentic local experience, very friendly people. Our only issue is we don't speak much Spanish, there were some confusion, but not too bad.

The service at Morgan restaurant was great! The service from the front desk was not very helpful. We had to inquire about everything (after check in) and when requesting things, (shuttle) we were told "ok" only to learn they are not sending a shuttle. Not helpful individuals at front desk when we were there. Room was very small, cramped. Clean. Muggy (not sure if air was working properly). door handle was broken, (in the room not to the room) bathroom old and dingy, toilet didn't flush well. Not a terrible stay, however would not choose to stay here again.

The place is just ok and the staff are not interested in helping. A lot of better options near by.

Terrible staff.

There were lots of pools and beautiful gatdens. The villa was a little casita with cooking pots and pans and dishes. Everything you needed was there except food. The breakfast served by the Captain Morgan restaurant was excelkent and included. They came by ro do an inventory of dishes shgets, towels, etc right after I checked in and asked me ro sin it. However, when I went ro check out they did not want ro give me a signed copy saying wverything was atill there. I had to make a fuss ro make it happen.

The rooms need to be updated. We had a leaking sink, no towels, locked out of our room three times as card didn’t work

Buena ubicación, mejorar las piscinas

Nice stay and wonderful large room! Lots at the Hotel to do, but not much around it.

Good to average. Did the job for one night.

Spacious and very nice . Great location to many beautiful beaches

very clean place and big villas

Property is great for families. Lots of amenities and activities. Property is in decent condition but has seen better years.

No lo volvería a elegir, las habitaciones demasiado lejos del área de piscina y del restaurante. El baño tenía muy mal olor. Las camas no eran confortables.

The room was very disappointing. It looked like they gathered furniture from a garage sale. It was sold as a "2 bedroom villa". There was a kitchen area with a table that looked like it came from a conference room. No couch or living area. Really old bathrooms with cracked tile/corroded fixtures. Pool area was cute with activities for kids but need umbrellas for shade.

Habitación descuidada