A bit chilli in the room but all in all a good night

Very clean, lovely staff

Clean room, comfy bed, coffee,tea making facilities

Poperty was good for my needs

Don’t be fooled. There is no restaurant on-site. They offer no breakfast and according to the clerk there hasn’t been one operating for over a year, not even a bottle of water was available in the rooms. The dining options around are quite limited. The room had spider webs in different places, then it wasn’t serviced or cleaned day after day.

Was comfortable clean could have done with few more shower bits staff very nice and friendly overall I would happily stay here again

Mum is in a wheelchair and the lift was so tiny wouldn't fit a wheelchair and someone pushing it. I would not class it as wheelchair friendly

Was no breakfast on site

Good place

The hotel was clean and presentable, close to town centre with easy bus routes to and from Bournemouth

This is a clearly once good hotel in a central location in Bournemouth spoilt by a tital lack of any serious investment for around 40 years (when better off customers started holidaying abroad) meaning the bathrooms still date from the late 1970s and the lack of attention to detail is so widespread that my bedroom had no bedside light but only an overhead light while the 1970s cold tap on the bathroom sink would only turn on in the wrong direction. Room door locking system was also old and worn out. This could be a decent hotel if it was taken over and fully refurbished by a large national chain instead of the current cheese pairing owners.

Old

Hotel was very basic. Staff very polite and helpful on reception. Not made aware that hairdryer was on request from the reception desk.

Small single room but totally fine. Good location. Good hot shower. Very good value. Coffee machine confusing, but that might just have been me.

Spacious room and bathroom, clean. Friendly staff. Close to amenities

We found a 5 inch black spider on the wall above the bed and took pictures. Absolutely disgusting. My wife and I complained. We asked for a refund for the remaining day because we didn't want to stay there any longer, of course. We were denied a refund but were offered another room, which we promptly refused. It completely ruined our weekend, as you can imagine. Be careful and good luck.

The Mayfair offers rooms from single bed up, at great rates which include parking, no 'frills' - pool spa etc. My single room was clean and adequate, walking distance from seafront and local amenities. I had a misfortune which caused me to call short my stay overnight, reception was closed. The following day Expedia and the Hotel dealt with the issue quickly and made a refund, which they were not obliged to under the conditions.

The room we were given was terrible. The old furniture didn't match the pictures, and the carpet was very old and hadn't been vacuumed. The breakfast was poor, and we didn't even bother with dinner, We had breakfast and dinner outside. The Wi-Fi was unrulable and kept disconnecting every minute... The windows wouldn't even close, it was very noisy outside. The stairs were old and not well-maintained. We won't be coming here again.

stained bath, uncomfy pillow full of clumped up stuffing, no air coniditoning, uncomfy spring beds

enjoyed my stay at this hotel