Great hotel, lovely room. Perfect!

This hotel was perfect! I had the room with a balcony and a bathtub and I loved it. However it is at least 30-45 minutes outside the city of Madrid where all the main attractions are so keep that in mind!

Did not like

The room had underwear left from a guest in the drawer, the carpet and the fridge were dirty. There wasnt a tea pot or coffee machine in the room to have some tea. The toilet paper was the cheapest and roughest you can find

Convenient location, parking and friendly staff

We had alot of ants in our room. It was very loud and noises morning and night specially from cleaning it felt like they breaking things in our room. Also they lied about their destination timing on expedia. Also not even free drinkable water service never had that in any of my stays anywhere. Water should be common thing for free at least provided by a hotel. Alot of other things so i just dont recommend it and im not coming back here for sure!

Personal agradable, hotel limpio, muy cerca del centro de Alcalá, accesible con coche y dispone de parking

Excelente pero a falta de frigorífico en la habitación nos a custado un poco ya teníamos que beber agua caliente del grifo con el calor que hacía.

Love the room

Staff was great, friendly and attentive.

Great and safe location within walking distance for everything even train station. Suitable for long stays with many suitcases.

Pool area estaba cerrada y no se podía disfrutar de la vista y el bar

I love the area!

Excellent

Comfortable walk to town. Supermarket really close. Breakfast was great!

El hotel está bien. Calidad-precio buena. Camas cómodas. En esta ocasión nos tocaron vecinos "muy cariñosos". No entiendo las políticas de asignación de habitaciones cuando la ocupación no es elevada.

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.

It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.

Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing

We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!