Best Western Plus City Hotel

Explore Best Western Plus City Hotel
9.0
Exceptional
From 694 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

9.2

Traveller Reviews Best Western Plus City Hotel

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente
Matthew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, very central location. Plenty of transport links nearby and options for culture, food, shopping etc.
Diego
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Without any explanation the hotel decided to shut off all the Air Conditioners in rooms without announcing it. They have a key card system which you need to put in the slot and it was very faulty. The bathroom is really really tiny and the shower amenities all wrapped in a plastic 80s dispenser. Breakfast was good and the staff did a really good job, This is a 2 star hotel facility with a great breakfast in a good location with the price tag of a 4 star hotel.
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Melissa
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice staff. Great location for dining choices and sightseeing. Air con never did work and problems with door keys working every time we left. Super annoying. This is NOT a 9 out of 10. 8 at best.
Paul
icon-Business
Business
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Unbearably hot.
Karin
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Breakfast was amazing
Ellen
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

A bit pricey for our normal budget but worth it. Amazing breakfast spread, good location, easy to walk to the harbor and wander the ancient streets. Just a 20 minute walk from the train station
Calina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The terrace rooms have a beautiful view of Genoa and the staff were excellent
Michelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

My room had a leaking ceiling and mold. I requested a refund and checked out. Unsanitary to stay in a room like that.
Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I had a very pleasant stay at this hotel. It is in the Centro Storica, just steps from the Teatro Felice. However, it is located on a little side street off of via Roma, so it is very quiet and peaceful. The hotel is clean and modern, and the staff was pleasant, professional and very helpful concerning questions about the city.
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Gary
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This is my third stay here and I'll definitely be back. The staff are very helpful, the rooms are clean and comfortable and the breakfast is fantastic.
Noury
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This was a killer location, great staff and amenities.
Leif
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We stayed in Genoa 4 nights. Very nice hotel, w/ AC, it was very hot outside. Nice staff and breakfast.
Bjorn Jervell
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice hotel with a good location to explore Genoa. The room was clean, and the breakfast was nice. Very good service.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Rhyan
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very good
Rommy
icon-
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
arcari
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

covenient location in the heart of Genoa. Finding the Hotel and the adjecent parking is not for the inexperienced. Very large room , but dont open the window.. you coud bang it against another building!Very kind staff,
Ashwani
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Maureen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Number of reviews per page
20
40