Excellent service from staff, very pleasant. Lovely breakfast. Floor of our room extremely dusty in the corner near the end table as well as under the end table near my bed.

It's not a 5Star hotel but has the necessary amenities to make your stay pleasant. Hotel is centrally located, very walkable area. Parking is only a couple of blocks walking so great if you're driving. Staff was great and gave us recommendations to where to visit, eat, etc. Great value...

Great hotel in a wonderful location to visit old Genoa

Great location. Close to everything.

Very clean room and linens

Great location. Kettle and hairdryer in the room.

Selling point is LOCATION absolutely bang at the centre of all attractions walking distance

The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous.

Room was very clean, comfortable

Best location. Wonderful staff. Great breakfast. Close to waterfront, buses, theatre & lots of trattorias close by. Love this place.

Yes everything was excellent.

We stayed in a fairly simple room, but what makes this place wonderful is the staff. So friendly and helpful! Would absolutely return, and in fact we did after our flight was rained out!

Clean room and great location. Breakfast good but facilities and amenities quite basic. Good base and works well for a business trip.

Staff was friendly, room was spacious compared to most places in Europe, room has the amenities you need and liked the 12pm check out too. Would stay again.

Very good hotel, I would have said excellent if the breakfast were a little better. In general, I had a very positive experience and would definitely stay here again. Not close to the train station but super convenient if one wants to walk around the center of the city or go down the port area.

This hotel is in a fantastic location for walking around the historic old town of Genoa! The Piazza di Ferrari is amazing with beautiful buildings and great restaurants. The hotel was quiet, the staff was very friendly and helpful and the room was spacious!

The staff was great, rooms nice and clean, great location.

Overall a great location in old Genoa with almost everything in walking distance or close to public transportation. The hotel is a little on the older side with some minor housekeeping issues and room condition. The room was fine but it could have used more closet space. The bathroom itself was very small and not enough counterspace. The staff overall were very welcoming and polite at all times.

It was an experience

Chose Best Western due to name recognition and it didn’t disappoint. Very nice accommodation walking distance to shopping and restaurants.Taxi stand out front