7.8
Pleasant
From 241 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

9.0

Service and Facilites

8.6

Traveller Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
Jane
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very good short stay. Thank you
Gabriel
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Air conditioning doesn’t work properly and shower head falls on your head
Ryan
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Katy
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
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Abby
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Bare bones place to stay. Adequate for one night
Hayley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Bruce
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great hotel, nice people. Nedo went beyond in service, he is mang't.
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Pavlina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Location
Claudia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

The hotel itself was fine but the area is sketchy and hectic. Parking and traffic is a nightmare. Probably safe but who know’s. Seems like lots of university kids. Don’t eat the 9 euro buffet down the street. Not exactly proper temp. And pretty sure it gave us the runs for a day.
Ebenezer
icon-Business Family
Business Family
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Good location . Nice people. Good weather . Close to aquarium
Verified traveler
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The location is great, very close to the Piazza Principe railway station and main streets with numerous palaces under UNESCO protection. Genova is an amazing historic maritime Republic, definitely worth visiting.
Verified traveler
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

My room was not as difficult to navigate as the one I had on my visit the week before. There was only one step up (into the bathroom) rather than also having a step up into the room. The bed fit the size of the room better and there was a desk and chair.
Verified traveler
6.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Reception person was on the phone for several minutes while I stood ready to ask questions. I turned to look at brochures and finally went into dining room--still no acknowledgement of me and still chatting away on the same, apparently personal, call. After several more minutes I returned to stand at the counter in front of the coffee/espresso machine and continued to wait until the call was ended and I could ask for a cappucino.
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Essie
8.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Great location, friendly staff, decent enough breakfast. The hotel is an old building so that comes with certain quirks, eg, the lift. But it's a great location - not too far from the station but very handy for the old town and the marina area. For the price, I thought it was good value.
Verified traveler
6.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Old hotel, small and dark room but very friendly service.
Michael
8.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Great location - easy to get to the funicular, beautiful church across the way, close to the water and the train station. Bathroom was ridiculously small. Room was fine. Staff was very helpful. Elevator was terrifying and took a long time to arrive.
James
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Location to train station and attractions very good. Staff could be friendlier. Disappointed that we were not offered a refund on one night we did not use room due to rail strikes, even though we alerted staff a day in advance that we would not be arriving until following day.
Michael
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Walking distance to the aquarium and maritime museum. Friendly and helpful staff and they provided discount parking. We look forward to staying here again.
Mary
8.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

I spent 5 nights at this hotel,everything was perfect apart from the noise, my window overlooked an alley where an irish pub was located and it was noisy till 2am on 2 occasions and 1am on one occasion. So I recommend to ask for a room at the back.
Number of reviews per page
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