Clean rooms, wonderful staff and great location

Amazing

The hotel is set close to the waterfront and it was the better area to stay. At night it was safe to walk around. Rooms were clean but noted bathrooms were in need of better lighting and ventilation.

A classic hotel with history. Could use a little brush-up but all in all a super nice experience, as always staying at an Excelsior property.

Lovely breakfast

The room and hotel was clean - outdated, but clean. Staff were helpful. I ended up not eating breakfast. The room walls and windows are paper thin. I barely got sleep from the noise. O was provided with a single towel. I didn’t pay much for the room (twice less than Vesuvio hotel next door) but you get what you pay for, so that’s how I saw it. Bathroom amenities were good: shampoo, conditioner, body shower gel, and a blow dryer with a diffuser. Sheets and bedding were fine.

Beautiful hotel near water

This hotel is spectacular- excellent location, friendly and helpful staff, luxurious room! The breakfast was great to start our day quickly. We’d highly recommend and definitely stay here again.

We had a great experience staying here

Beautiful hotel inside and out, and on the waterfront. Clean room and comfortable bed. Includes blow dryer, shampoo, conditioner and body wash. Had complimentary champagne and treats at night in the lobby. Front desk was helpful in getting a taxi and with luggage, in addition to describing restaurants and areas to see. Easily walkable to everything. Felt very safe walking around, even at night.

I can’t say enough about the location and how beautiful this hotel is. We truly enjoyed our amazing room and spectacular views during our stay. The staff are super friendly and helpful. Thanks again for a memorable experience.

Great location. Nice hotel. Would stay again

This is a great choice on the beautiful waterfront of Naples. Staff were very friendly, helpful and accommodating. The property was well maintained and extremely clean. Views from our room were spectacular. We were close to many restaurants and had a lovely walking path along the water.

Beautiful property on the water in Naples.

Beautiful waterfront view of the castle, boats, and Vesuvius. A 10 min walk from the start of Via Toledo (shopping / Spanish Quarters).

A beautiful, traditional hotel with helpful staff and a superb terrace. Extremely tasty food in the restaurant. Conveniently located for historical centre and ferry port. We will stay there again...

A classic Hotel for all, we loved it !

Beautiful room, incredible views of Vesuvius and the Port, would highly recommend a stay here and we’ll certainly be returning! Thank you for an excellent stay!

Stayed for one night before our departure flight. Included breakfast.

Loved it!