8.8
Very Good
From 477 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.2

Service and Facilites

9.2

Traveller Reviews Hotel Lancaster

Number of reviews per page
20
40
Top reviews
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good place for my one night stay. However, it was too close to a less desirable neighborhood.
François
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

nous avons séjourné quelques nuits dans ce petit hôtel ma foi fort sympathique. Très propre un service exceptionnel. Je n’ai que du positif à dire de cet hôtel que ce soit le service, la propreté ou le point géographique ou l’hôtel est situé s’é. Merveilleux. Je recommande cet hôtel.
VANESSA
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was spacious and clean. Staff was kind.
denis
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff, quick check in. Nice and clean room with daily cleaning. Good sweet Italian breakfast with cold meats and eggs. A little bar with drinks at reception, only 3 stops on the tram 4 from Porta Nuova station and same tram goes into the centre in the opposite direction. Great little pizzeria close by with other bars and food options. Air conditioning good. Room noise quiet even at the front with passing trams. Certainly worth staying that little bit away from the centre. Would definitely stay there again.
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Mona
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6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very small room and breakfast could be better
Archie
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful old building, very clean and well presented. Staff very helpful when approached and very discreet housekeeping services. Breakfast was of good quality and a very good choice of foods.
Carolina
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8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Extremely accommodating front desk
Kamran
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10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Yes
Tahsin
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8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, responsive staff, good breakfast
Tom
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10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel is excellent - clean, modern and stylish. Only downside is the location - a fair walk to the centre. Though very close to the train station.
Ludovic
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Poor location no parking passport seized on arrival
Sally
icon-Family
Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great breakfast and clean smart room
Alexandria
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This hotel was perfect as a launching point while we toward the city! The room was very clean, the hotel was nice and quiet, and we had a great time.
Monica
icon-with Partner
with Partner
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The hotel is not centrally located, but the tram stop for line 4 is conveniently just a two-minute walk from the hotel and provides easy access to the city centre. Walking takes approximately 25–30 minutes. Breakfast is good, with a wide selection of both sweet and savoury options. Although advertised as a four-star hotel, the overall experience felt closer to a three-star standard. The room and bathroom were of reasonable size and generally acceptable; however, they lacked basic practical features such as sufficient hanging hooks and shelves. The décor appears to be a contemporary refresh of an older structure and does not fully meet four-star expectations. There were notable issues with the plumbing: water occasionally came up from the shower drain, accompanied by a very unpleasant smell, which was particularly uncomfortable. Cleaning standards were also suboptimal. During a three-night stay, the floor was never vacuumed, which is not acceptable for a hotel of this category. On a positive note, the staff were consistently helpful, kind, and discreet, which was appreciated.
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Philip
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good hotel, about 20 minutes' walk in a straight line from the Porta Nuova station. Friendly staff and good breakfast. Also relatively quiet. Area around the hotel is okay.
Fadi
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel has a very attentive staff, a very good breakfast and well preserved rooms. Location is a little less than ideal due to need for constant use of transportation for being a little distant from city center.
Matthew
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Clean rooms, average free breakfast. However Noisy rooms when people wake up.
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The staff were helpful. The location was quite close to the centre. No 4 tram takes you to to the station where you can walk the rest of the way. There is an amazing restaurant nearby called Sorriso which was recommended by yhe receptionist
Marco
icon-Business
Business
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Good 3.5 star hotel. Totally adequate for a couple of nights stay. Breakfast selection was good and the staff were helpful and friendly. I would book again if in Turin. Handy for the main railway station Porta Nuova. An pleasant 20 minute walk.
Ngaire Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good breakfast; lovely staff on reception; very clean and comfortable room.
Number of reviews per page
20
40