Overall Ratings & Reviews Mirage

Great place well located

It was super close to the train station. Was very cramped but that is Rome. For a last minute stay they went out of their way to make it good. Great staff

Maria is great. Breakfast is sufficient and decent

This hotel has small rooms and is a bit dated and in a noisy part of the city. However, it is clean, safe, and the staff were great and friendly. It is also conveniently located near major transportation, making getting around the city extremely easy. We were only in the room long enough to sleep and shower, the hotel worked perfectly for our family of 3.

Reservation was for 4pax, but receptionist said reservation only for 2pax. DAYTIME RECEPTIONIST rude. ROOM SO SMALL FOR 4PAX, not enough room for 2 folding beds, and a queen bed. NO face towel, shampoo. someone enteref our room while we were out, new towels provide, and left door unlocked. Insct bites incurred by myself and wife...probably bed bugs!

The rudest staff, who don't speak a word of English. We asked for a disabled room- confirmed during the booking- and did not receive one. They will not switch the aircon on "because it's October" (never mind it was boiling hot in the hotel). They were extremely rude to everyone on our r party, yelled at my grandchildren and made us feel like thieves. We left the hotel and they will not refund us for whatever reason. AVOID AT ALL COSTS!!!

Room not that clean , not provide

Close proximity to central station. Lots of restaurants close by. Room was very very loud from both hallways and outside noise. Shower head was broken and water poured out everywhere also flooded rather quickly. Bed was ok apart from pillows were that flat and hard they may as well been non existent. Air conditioner in room barely works. Overall poor property and im super tired!!

The check in was fine although they required holding a passport as a key deposit. The room was in a building 2 blocks away. The front desk clerk walked us over there and gave us instructions on things. Clean room but in a noisy area. Had a free traditional breakfast of “cornetto e cappuccino” at the main hotel. It was close to Roma Termini and checked all the boxes we needed checked for staying one night in Rome before heading north.

Good location !!! :)

Aggression or local people is scary

Good hotel staff. The room was kind of hot. The AC was working, but had problems keeping up.

Staff friendly, close to shopping, eating

The staff in this place is amazing - front desk and breakfast area make you feel like home. For them; this should be a 5 star rating. The hotel is clean and well maintained. We unfortunately had 2 main - it was very hot and what the rooms have are some sort of air coils; so despite it running; it was always very hot - the WiFi isn’t reaching the rooms well -breakfast is decent and the location is great for all public transportation nearby

AC was not working properly. It was very hot and humid and you want to relax in the room. But AC was not working properly. We told the receptionist and she said open tje windows on a 99 degrees weather

My family of 4 needed arrived at Rome Termini late at night headed to a cruise port the next morning. Mirage was a perfect place for us because it is literally across the street from Termini so we felt very safe to just cross the street to our hotel. I was not comfortable with walking or taking a taxi late at night. Although the building was old, our small room was sufficiently equipped for our night stay. The beds were very comfortable and the sheets felt very clean and crisp. The breakfast was a pastry and a coffee plus a variety of yogurt, cereals and toast. The lady who served us was very kind. Overall, I’m pleasantly surprised by how comfortable Mirage was. I will be back again if I ever head into Rome Termini late at night with a morning train the next day.

👍

We stayed for three nights with a family of 5. The location was perfect beside the terminal central train staition so very easy to travel to all of Rom'e attraction. Lots of good dining options, grocery and drug store near by. The room was very basic with thin mattresses and the air conditioner barely worked . It included a single bunk bed, single bed and double bed so at least we had space to sleep for 5. There was a basic continental breakfast with choice of coffe/espresso type beverages so good enough to start the day. I would recommend this as a budget friendly option for a family of 5 only if you are not planning on spending too much time in thw room.

the room was too small and dated; we only stayed one night; close to Rome Termini

Overall stay was ok. Good air conditioning and comfortable enough bed for a night. I am one nice person and it would take a lot for me to write a bad review but I must say the front reception man was so insanely rude and short with me. Not helpful in any way and just made the arrival to the hotel super uncomfortable.