excellent location and clean room with wifi service

great location, and good service

There were a couple of hiccups, but the lovely lady at the front desk sorted and helped. The other staff were great too. The rooms were a descent size (not sure how they measure but didn’t quite match other experiences). But really comfortable beds and good showers. Security means the lift stops at lv1 in all directions- so everyone passes by reception- can hold things up but understandably

Great place, nice staff, amazing location...2 blocks from Gran Via. 24Hr mart downstairs around corner.

Good service

I loved my stay at this hotel! The price was definitely worth it, and the staff were incredibly helpful, friendly, and welcoming. They went out of their way to make my stay comfortable. I would definitely stay here again and highly recommend this hotel to anyone looking for great value and excellent service.

Very clean room and amazing location 👌

The space was exactly what we needed for our stay Madrid. The location is central and near several metro stations. Staff are kind and helpful. The space is clean, cozy and well organized.

Wonderful staff. Well designed rooms. Perfect location in the gayborhood!

The room was a bit small—just enough for a solo traveller. The AC was working but not the quietest. I wouldn’t recommend the breakfast buffet. The selection wasn’t great and it was mostly pre-packaged food. If you’re going to Madrid Pride, the location of this hotel is perfect. It’s close to all the action, including one of the parks for the big nightly concerts.

Perfect location in the gayborhood. Clean and well-designed rooms. Delightful bilingual staff.

Wifi was terrible one woman who maintained breakfast was very rude, no fridge and wanted to charge for ice

El lugar está muy bien ubicado, limpio, cómodo, el personal atento y todo en muy buenas condiciones. Cuando vuelva a Madrid, definitivamente me quedaré ahí nuevamente.

Great location in Chueca, friendly staff, very clean. AC was a bit weak and water temperature temperamental, and all beds are single beds.

Great place. Convenient location. Kind staff.

Room was cleaned and spacious. The a/c can't be set by you. You have to ask them to change the temperature for the room or it gets very hot.

Great location in the city centre and excellent value for money. The staff were friendly and quick to deal with any issues. I stayed in a single room, which was compact but met everything I needed. The only minor inconvenience was the lack of a power socket near the desk in my room, so it was a bit awkward to charge my laptop.

Great location and very clean and front staff super helpful. The water pressure is beyond good, it was so strong I couldn’t face the shower. The walls were thin. I couldn’t hear the office staff on the phone as they were next door. The pillows were weird. Long and thin. The lobby has a small place to eat. It’s more fun to just step outside. They didn’t have converters or earlier check in. I would recommend this for lower frills budget at last minute.

Good location and facilities

Excellent location and very helpful staff. The room was clean.