This quiet hotel turned out to be perfect for us. Welcoming staff and amenities, and an easy walk from Bastille and le Marais make this one one my favourite in Paris.

Staff were charming. Hotel located very close to metro and 5 minute walk to operaBastille. Clean room, well maintained, very comfortable bed, good breakfast. Poor wifi in our attic room.

A clean and comfortable room with an extremely convenient location for Bastille Opera and Gard du Nord. A good continental breakfast and friendly staff.

The staff was super helpful, courteous, and professional. And the beds were the softest we found in Europe. Definitely recommend staying here.

Everyone at the hotel was very hospitable. Room was super clean. Totally would stay here again.

Friendly staff, excellent English, great location. Close to Metro, Marais, Bastille!

Had a great time at Hotel Marais Bastille! Room was clean and lobby was nice. Staff and front desk was so nice and helpful, always. Location was perfect, as its walking distance from the le marais and bastille area. Lots of cafes and shopping to do. Very near 3 different train stations. Bus stop nearby. I'd stay here again!

Very nice hotel. Well positioned. Comfortable room. Helpful staff.

Clean room, comfortable beds, friendly and helpful staff, great location.

Great location. Walk to great shops, food and metro. Helpful staff. Nicely decorated room. Safe neighborhood

Wonderful stay in the fall ; no need for AC or heat ! Enjoyed the market in the boulevard across the street. Excellent location near 2 Metro stops & just a short walk to the Bastille . Managers friendly & helpful . Wonderful breakfast !

Really enjoyed our stay. It was in walking distance to Le Marais for dinner options and other attractions.

The 1st room on the ground floor is not appropriate/ suitable as a guest room. It is next to the hotel kitchen, public toilet and door opens to reception lobby area. Very noisy. Luckily the staff were understanding and gave us another room the following night.

We had a very bad experience during our stay. We got stuck in the elevator for a few minutes and when we rang for help, the hotel staff spoke French and the anxiety of not being able to understand was scary my husband had to pry the doors open and the staff showed zero urgency or concern. Despite clearly explaining the situation, they offered no assistance, no compensation and didn’t even bother to check in afterward. Being trapped in an elevator is a safety issue, and the complete lack of response from the staff was unacceptable. Emergencies can happen, but how a hotel handles them is what matters — and in this case, they failed.

We got stuck in the elevator which clearly states holds 5 ppl we were 4 ppl. The rude manager didn’t even offer us a coffee for what we went through. She kept saying it’s not our fault. She said this happened last Friday as well. Obviously there’s a problem with it. Overall never going back for reasons of the awful customer service. She was extremely rude.

The hotel was very nice and very well situated in Paris. Staff were incredible and couldn’t fault them at all

We like the location very much. The room was very clean quiet with a very comforable bed. It is lovely with many interesting restaurants close by. On Saturday there is a wonderful market right in front. We enjoyed our stay very much!

Old building, mold in shower wall, moisture related damage on shower door. Room has poor nature light which feels depressing. When I asked for extra towels, she told us no and we would have to pay extra for it. On the upside, people at the reception are friendly and helpful.

I love how convenient the location is.

Wasn’t able to do early check in but staff was very nice to help us with luggage storage. Room was spacious and spotless, location is very convenient to all the restaurants we wanted to try. Will def come back if we visit malais!