Overall Ratings & Reviews Onix Fira

I have stayed many times at this hotel before the refurbishment. The rooms now are not very practical. The lighting is poor, no light in the bathroom shower or at the sink, just one bulb in the ceiling. A huge circular very bright light in the bedroom shines direclty at you if you sit on the bed! Some clealiness issues with what looked like pieces of biscuit on the floor in several places. The new.design of the room is made to look "boutique" with the open hangers and no wardrobe or drawers! I won't be going back.

Hotel was nice.. Newly renovated.friendly staff.. Paula was really a superstar.. Smooth check in. Provided the needs of our stay.. Great location.

Booked this for Champions Rd of 16 with Benfica in mid March. Hotel is very clean, staff was friendly and helpful. Breakfast option was worth the price. If traveling in by air, the train to the Placa Espanya was very easy. The mall is nice with many food options, although a little touristy. Great stay, thanks so much to the staff!!!

Very unprofessional staff at the front desk during the day. They were more concerned about gossiping and talking with each other instead of servicing customers. The room was good, recently renovated but the soundproofing was nonexistent. I could hear every time someone moved in another room, and the rustling that came early in the morning woke me up every morning. Overall, the whole hotel operation was a huge mess. The only positive thing was the young guy working during the night shift who was very professional and helpful.

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