Lovely hotel. Beautiful character building. Great location. Spotlessly clean. Comfortable beds. Room size was small - typical for a European hotel.

Yes

Beautiful hotel, luxurious bath products, incredible staff

Room was beautiful, our Juliet was awesome for people watching and fresh air. Hotel staff was beyond courteous, couldn’t have asked for a better stay. Will come back!

Great location. Clean room, but very small.

Everything was amazing, from the staff to the room! We loved how amazing the furnishings were and the treats that were put out throughout the day for guests.

Our bedroom was beautifully decorated-gorgeous colours, textures and fabrics. Bathroom was immaculate with lovely complimentary products. The whole hotel was impeccably furnished - unique decor throughout. Staff were courteous and helpful. Delicious breakfast with plenty of choice. Loved the cats!! Good choice of hot and cold complimentary drinks with a selection of biscuits and sweets. Highly recommend this hotel

The hotel is beautiful — the lobby and bar are stunning, and while the rooms are small, they’re stylish and comfortable. However, the front desk service falls far below what a 4-star hotel should deliver. As others have noted, the staff can be rude and dismissive, with little attentiveness to guests’ needs. They offer free coffee, but only in glass cups that become burning hot — no napkins, no alternatives. When I burned my finger and politely asked for a real cup, the breakfast attendant said I’d need to pay €22 for the full breakfast and added, “It’s free, what do you expect?” The front desk eventually intervened, but only after a public argument. The key system is also incredibly inconvenient. It’s not a normal key card — it’s attached to a heavy decorative keychain, and they require you to leave and pick it up every time you exit or return to the hotel, with no option for a simple card. Pair that with an unpleasant front desk experience, and it becomes frustrating fast. The hotel has charm and potential, but the service issues overshadow it. For the price, I’d stay elsewhere unless major improvements are made.

Love the location. They have some really cool cats in the lobby as well.

Yes everything was perfect.

Lovely people and property!

Unique hotel with lots of charm within walking distance of many attractions

Excellent staff

No pool

Very nice

Hotel decor was adorable and bar was fun. Rooms were nice. Location is great - walkable to everything.

Great hotel with a wonderful atmosphere and fantastic staff. Location in the heart of the 9 Streets area of Amsterdam makes it perfect home bade for exploring

Oh my gosh, this is a wonderful hotel. You should stay here!

Clean property, even with a 'house cat' strolling around, quiet, close to restaurants and the tram. And right next to the Singel canal.

Wonderful hotel. Loved the decor. Staff was friendly and professional. Bar was great. Lots of options for dining around the hotel