We were moved to la suite hotel 3 doors down they said it was an upgrade. The hotel was very bland no recetion no louge no comfort. Everywhere was painted magnolia not a picture anywhere. The breakfast was good but in the same room as the reception which was just a breakfast table. The lighting was very harsh as strip lighting. I think for the price it is very poor value for money and definitely not 4 star ! Very disappointing

Excellent

Great service, location and excellent breakfast buffet. We had a room with an ocean view on the 7th floor. Would definitely come back!

We were given an upgrade and the junior suite was fantastic. We had space (not so good from an Eco viewpoint) and a view of the ocean. We hope that all future hotels are so comfortable.

Bad smell, old hotel definitely not worth a 4 stars rating

This hotel is a 2 star not 4 stars, it is run down, unfriendly staff and the sewer smell in the bathroom and bedroom is horrible.

Clearly trading on its location.

The staff did everything they possibly could to make our stay the best it could be. 5 stars for them! The location was good and the breakfast nice.

A beautiful hotel that I highly recommend for our U.S. visitors. All the rooms have an ocean view. Easy access to the beach.

Great and with a magnificent view on the beach. Delicious breakfast, a must stay!

Staff was amazing, view stunning, only the smell of toilets was not ideal.

Na

Very clean and comfortable hotel, nice breakfast included. Good-size double room with bath products provided. Excellent central location too.

We were in room 107, which was below reception. Both nights (ALL night) were extremely noisy, between footsteps, doors slamming, carts rolling etc, we had NO sleep from 2:30am onwards. We tried a noise app the second night but it did not help. The hotel was lovely otherwise, so I would still recommend, but do not accept rooms 106 or 107.

Great breakfast and location

Great location and friendly staff. The room was updated and comfortable, and it’s a very short walk to the beach, as well as shopping and restaurants super close. There were plenty of options at the included breakfast buffet.

Very well located right on the beach. Delicious breakfast and clean premises. You get fresh beach towels every day. The only con is the expensive parking. Overall I recommend this hotel.

We loved the location, the room, the wonderful included breakfast and especially the very friendly and attentive staff. We really enjoyed our stay at this hotel!

Beautiful hotel in a great location. The staff were all extremely helpful. The rooms were a good size and very clean. Breakfast was excellent. I couldn’t fault the hotel at all and would stay again if I was in Biarritz.

Lovely central spot for exploring Biarritz.