Room was fine, food was fine, parking was suppose to be free but they charged $18eu

Rooms are very spacious and the hotel is conveniently located in the city center—about 7–10 minutes from the bus stops that go to the Alhambra, Mirador, and other main spots. The staff at reception are also very helpful and friendly. On the downside, the breakfast was disappointing. It’s mostly different types of carbs (bread, pastries, cereals) with just one protein option—the Spanish omelette. After three weeks of traveling, this was easily the weakest breakfast we’ve had. Definitely not worth paying extra for - better to grab something elsewhere.

Staff

Very friendly staff nicely located the only thing that lets it down the is the fixings the very small towels the lack of toilet paper apart from that it’s fine just for one night.

Hotel is clean, comfortable and well run. Staff was.very helpful.

Great stay

The hotel is centrally located, clean, and modern. The bed and bathroom were spacious. The breakfast was great! I would stay here again.

Excellent property in a nice area 5 min walk to metro. Good restaurant's and grocery close by. Very friendly staff Highly recommend !!!

This is probably the worst place ever. It was totally unsafe and uncomfortable. It is a non me hotel but guests were freely smoking in their rooms. Smoke alarms were obviously not working, which made me totally nervous. Room was very small. Towels were old and had many holes. Beds were uncomfortable. I contacted management by email about the safety issue but i was totally ignored. Expedia did the same and never got an answer. Granada has more hotel choices for the same or cheaper price. DO NOT stay at this property.

Very good

Very good.

Ok for one or two nights. But if you want a comfortable room choose another hotel. Our rooms bathroom was smelly and the bedroom was cold.

We booked a room with parking. To get to the parking was very hard as there are a lot of one way streets and forbidden turns. We ended up turning around the city center for 25 min. When we left it was very difficult to figure out how to get out. The room we got initially (315) was very small and despite the hotel listing air conditioning on Expedia website the air conditioning was not working however we had a constant flow of warm air and no exterior window. There was a very strong smell of food and we assumed this was from the kitchen below. We complained and for our second night we were given a different room (311) which was much nicer, had exterior windows to get fresh air, no smell and no warm air through ventilation. It will be important to inform the customers about the parking situation (not on site, difficult access) provide information in how to get to the parking and how to get out and correct ventilation on room 315.

Girl in the reception during checking time was extremely nice and friendly, the whole staff always willing to help

Great hotel, very friendly staff. Very close to so many option for dinner or shopping. Highly recommended.

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Excellent service! The receptionists were so friendly and helpful.

Had an amazing stay, felt safe as a female solo traveler. One of the staff members had some personal issues.. but the rest were super sweet the next day! Lovely place!

El cuarto que nos dieron muy pero muy chico, solo tenía un buró, las ventanas daban a una pared, sucio el piso, la televisión no se veía desde los pies de la cama, muy incómoda la habitación, el precio que pagué fue mucho y la verdad solo vale la pena por la localización ya que está relativamente cerca de la Alhambra. No me volvería a quedar ahí nunca

The property was okay. It seems like it was remodeled recently. The room was spacious enough. The beds were hard but comfortable enough. The AC worked and would send the air to most of the room. The bathroom however smelled like sewer most of the day, the shower clogged whenever someone was showering and there was something to look like mold in a corner of the bathroom. The location was great. The staff was nice and friendly. The hotel continues to need some work.