Staff was great and breakfast was tasty, especially the cappuccino

Room was very spacious and nicely decorated.Staff were amazing.Good location right at a canal.Would definitely stay again.

Centrally located small hotel perfect for exploring Venice. Friendly, helpful staff and a lovely clean room. Definitely recommended.

Very clean excellent staff good breakfast excellent location 5/10 min walk from water bus drop off at Fondamenta above only 2 bridges to go over so was all with our large case Roght in the centre of everything Can walk to all sights Would definitely recommend ❤️

Great location and friendly staff.

In a great location for exploring Venice. Our canal view room was comfortable, quiet with period tasteful furnishing. Breakfast good. Only thing missing is a bar which would have been nice to come back to in the evening, fairly insignificant issue though. A great place to stay in Venice.

The room is nice and clean but very small with low ceiling. I think Thu’s is typical of hotel rooms in Venice. The front desk is nice and helpful. The breakfast is good with friendly staff. The hotel is located about 15 minute walk from water bus stop and 30 minute walk to the train station. Have a small carryon with good wheels. The ground is bumpy and there are steps up and down whenever you encounter a bridge. You don’t want to be pulling a large luggage and lifting it up and down the stairs. You can walk around main attractions from the hotel easily without luggage.

Spectacular hotel. Incredible views. Friendly, helpful staff. Nice breakfast.

Staff approach to negative situations could be improved. No manager to mediate the situation during our stay so not resolved till after checkout. Room at the front level 1 was very noisy. Our booked room type wasn’t available, not informed before arrival although known to the hotel staff and the alternative room type downgraded the experience for us as a family squishing into a smaller room. Breakfast had to be by appointment slot the night before where we couldn’t have breakfast at our convenience. The hot food option was running out and not replenished during our slot. Very lacking for an anniversary visit following on 6 years from our honeymoon where it was excellent.

Everything was nice but this hotel is not accessible stairs and no life and wheel chair lift not working. No on duty bell boy except daytime. This information should be disclosed , if it had been I would have stayed somewhere else

Very clean, comfortable room. Breakfast is great. Location is so convenient. Team is very helpful and kind.

Clean and tidy with welcoming staff

Everything was superb

Friendly and helpful staffs. Hotel is maintained well as well while still providing european charm.

The hotel and service are both good. There are a few breakfast options available, and while limited, they’re a decent way to start the day. The room is a comfortable size, and the bathroom is also spacious and well-maintained. The only downside is that you have to carry your luggage up a couple of flights of stairs, as there’s no elevator and no staff assistance available.

Great location, very clean room and helpful staff

I realize every country has its own cuisine, but I wish there were more vegetable and fruit options.

Lovely hotel situated in great spot . Easy walk to Train station , ferries and lots of eateries and shops around. Nice breakfast room and food.

Location was fabulous. We stayed in the Briga apartment and it was cozy and comfortable. They were responsive to any request and helpful in arranging an early morning taxi to the train station. It could get a little noisy in the morning from the street from our apartment but I just put in ear plugs and I was good to go. We would definitely recommend this place to others!

Hotel was okay. Wouldn’t recommend for a long period stay. The room was loud. Could hear everything outside and the room above. The room smelt musty and had to keep bathroom closed or window open for sewage smell. Bed was decently comfortable. Mini fridge was not free. Water bottles were more expensive. Recommend bringing own drinks or purchasing outside hotel. Restaurant beside hotel was delicious. Gondola rides were right outside the hotel.