The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere.
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Ryan
Business
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
This hotel has been updated and was very clean. It is in a very clean and safe place in the city with parking available. The staff was wonderful, the check in staff went over and above to make sure my stay was good. The morning breakfast was well stocked with many options. On my next trip I will happily stay here.
Vito
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The staff were very attentive. Parking a bit tricky but it was still nice to be able to park at the hotel. Breakfast was delicious.
Daniel
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Different kind of area that I'm used to. Kind of old world.
Verified traveler
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Clean and comfortable. Central location
Irene
Leisure
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I loved their breakfast. Staff are very friendly. Will stay again if I travel to Biella.
Karla
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
We had an absolutely delightful stay at your hotel in Biella, Italia. They were very flexible to our check-in/out.
The warmth of hospitality enveloped us.
Breakfast was great, and the room was spacious and clean
katia
Leisure Family
2.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
It’s not handicap accessible
Jodi
Leisure
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
The receptionist, Leila (not sure of the spelling), was wonderful. She helped me navigate through Biella and the language barrier.
Julia
Leisure Family
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
The staff are fabulous. Breakfast was amazing. The driving directions provided by Google link sent us to the pedestrian entrance which was frustrating. Thanks to the help of a local restaurant chef we found the way.
Haroldas
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Super location , clean , spacious room , great breakfast plus parking in front of hotel
Homa
Business and Leisure Family
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
This is a practical and functional hotel in Biella. The staff is VERY kind, accommodating, and helpful. The rooms are clean and simple. My favorite part was the remote blackout shades. The hotel is also quiet and peaceful. If you are simply looking for a space to rest at night - this is a good hotel. If you are looking for a property with all of the amenities and extras - this would not be it (through no fault of the hotel as it is more functional). For another work trip, I would stay here.
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Oksana
Business with Friends
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Absolutely loved staying at the hotel Augustus! Super central, in the old town area, next to all the restaurants and shops. Loved how clean it is and modern. There’s Jasmine growing outside and every time you approach the hotel, the smell is just unreal. I would stay there again and again. Thank you🙏
Giorgio
Business
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Amazing breakfast and quiet rooms!!
Consuelo
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Wonderful staff and great location. Our room was clean, spacious and very quiet. I will definatelly come back again.
Modesto
Leisure with Friends
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
Ho apprezzato la pulizia e la colazione. I cuscini erano un po' duri e l'insonorizzazione andrebbe migliorata.
Verified traveler
Leisure
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
Great hotel. Good breakfast included. Room comfortable, queen size bed. Efficient bathroom, excellent shower. Best hotel we stayed during our 35 day trip to France and Italy.
Apostolos
8.0
/10
Reviewed 457 week(s) ago
Hotels.com verified review
Very good stay. Comfortable and clean accommodation. Good service, friendly staff!
marilyn
8.0
/10
Reviewed 492 week(s) ago
Expedia Group verified review
very pleasant room, comfy sleep, modern bath, everything seems updated, tasty buffet breakfast, can have fresh cappuccino etc in afternoon, staff lovely
Lovisa
8.0
/10
Reviewed 525 week(s) ago
Hotels.com verified review
Extremely helpful staff who gave us excellent advice on where to go for dinner and see things. The breakfast was very nice and the tv had many international stations.