Very nice hotel. Rooftop pool area is great. Indoor pool was also nice, however the jacuzzi section wasn’t actually hot water. We ate at the hotel restaurant for dinner which was tasty and good service. Can’t speak to the surrounding area as we didn’t leave the hotel (only stayed one night due to a cancelled flight).

Great staff and quick check in. Room clean - maybe some USB charging ports and more tea/coffee would be helpful. Walls quite thin and other rooms were noisy. Location ok - 20 min bus ride from Porto - buses every 15 mins or an Uber is about 10-15 mins.

Good size rooms. Indoor pool was good. The restaurant needs more vegetarian and gluten free options and varieties, given this hotel is a give star rated place. Breakfast is good too. The place is well connected to the city-centre by bus routes, but we loved walking around.

Every thing was fine no problem

Everything was great, from the check in to the check out. The one thing is that at night all the big bars are around the hotel and it get very loud and stays that way perty late into the early morning . They do give you ear plugs, just depends on if your a lite sleeper or not. Pool area is cool, just needs a hot tub for night. I will be coming back next year.

Very comfortable easy stay

Ok

I really enjoyed my stay in this lovely hotel. The room I stayed in was very clean, elegant ad spacious. I really recommend! I will be staying there when I’m again in Porto.

Very clean. Valet parking

All great with the small issue of poor air con.

Beautiful hotel. The rooms were nice and the area very quiet. The dinner was good and the breakfast buffet exceptional. We were taking a Douro River cruise and the location was very close to the port. Taxis are readily available outside

Honestly super clean room but staff was not the friendliest.

I had a wonderful stay at this hotel. The room was clean and comfortable, the staff was very friendly, and the service was excellent. I would definitely stay here again.

Fabulous indoor pool. Wonderful helpful staff.Excellent breakfast!

Hotel services and standards poor than 4 star hotel, unhelpful , unwelcoming staff. Breakfast everything was cold terrible utensils not clean and aged cutlery have seen excessive use and some of it bent and scrapped. Generally there is nothing there can be awarded 5 stars.

It states it is a 5 star hotel, but it has fallen short of this ranking. Lovely place to stay, but it does not meet 5 star status. There needs to be greater attention to detail.

The room was perfect for our needs as a family. The facilities were great and the location was perfect for wandering for food and sights. Staff was super friendly. We would stay here again.

The staff was amazing, but the upgraded room on the 10th floor was extremely hot. Only one of the two windows opened and the ac unit didn't work. The bed was so hard, i thought it was the box spring. I chose this location because of the pool and jacuzzi, but the water in the jacuzzi was lukewarm. Same temperature as the pool. The breakfast was not good. Only meat options were pork which I don't eat. The fruit was pretty sour and lacked variety. The grounds and lobby are gorgeous and the location proximity is great.

Everything was excellent! The parking system is quite tedious having to report to reception to be allowed out of the parking area. Overall, it was a great stay.

Great place to stay. Very clean. Friendly staff.