We had a room with a balcony over looking the pool it was clean the bed was very comfortable but terrible pillows room was a nice size it was nice having a balcony but the noise from the traffic was loud when sitting outside the shower wasn’t great not a lot of pressure and very hard water wish I’d brought my conditioner because the water made my hair really dry pool was lovely but I can’t imagine what it would look like in the summer months because there are not enough lounger’s and the area is not that big and it would have being nice if the water was heated especially in the cooler months like February March and April we didn’t have the breakfast but we did have dinner and the food was delicious and lovely staff all the staff were very nice and friendly

Staff very helpful and friendly but some of the room details were below par and need upgrading.

Great room, very big, spotless and quiet. Staff were very friendly and helpful. Location was perfect, in a beautiful quiet part of town but easy to walk into the town centre.

Excellent location

The area is peaceful, surrounded by many other beautiful buildings and very well connected. Rooms have good noise insulation and in general in good condition, even though a bit outdated. The staff made sure the rooms were always clean and tidy. There is a pool in the hotel but we never used it because we prefere the sea. There is also a great park nearby with beautiful authentic trees and plants which is great for a morning walk and coffee. Totally recommend it if you want to spend some relaxing days away from the noise of the touristy city center.

The property is beautiful and the pool is amazing. If you are looking for a nice quiet neighborhood this is the place to stay. The staff is lovely!

Had a lovely city shopping break with a pool to relax around afterwards. We booked a junior suite and it was massive and really clean and quiet . 5-10 minutes walk to the shops .

Great Place to stay

Lovely relaxed hotel. Staff very helpful.

Loved the location. Comfortable room, great pool and restaurant

Excellent hotel with super attentive, friendly and kind staff, especially the absolutely wonderful receptionist Natasha. Hotel is in the nicest area of Santa Cruz, pool is great, rooms kept perfectly clean, nothing I’d change about it!

Booked well in advance for the carnival dates, excellent location for walking around the city and of course take part in the opening parade. Nice people and very comfortable room. Will be happy to return. If one arriving by car then expect to look for a parking spot in the nearby streets.

We really enjoyed our five night stay. The staff were outstandingly friendly and helpful, the room was comfortable and well equipped. We stayed on bed and breakfast basis which was a good choice. The buffet breakfast was excellent with a huge assortment of foods. We would definitely stay here again.

The internet was not satisfactory operated. Many cut offs during WhatApp calls

Ideal Hotel for Santa Cruz. Room was large and although roasting on arrival, it was very comfortable once I got the AC was running. Nice to have a bathtub these days as most are shower only now. One very serious and bad thing is lights are default out on corridors so pitched black, they are motion sensitive but take quite a few steps to come on, so I understand the thinking but it does not work properly and felt unsafe at times.

It is a good hotel. Nice restaurant. However, the breakfast is very bad. Do not pay for it and go outside. The company in charge of the breakfast is not the hotel. Food is not good. Limited options for drinks. There is also a problem if you ask for ice at night since the restaurant is handled by a contractor. The hotel does not want to take anything from the restaurant. Also if you ask to fridge medicines. The issues with the contractors are the problem of this hotel

This hotel was excellent from start to finish. The front desk gentlemen were very friendly and service oriented, from helping us with luggage to finding street parking. The room was large and clean with a fridge and a balcony overlooking the pool. The grounds around the pool had large trees giving the feeling of being in a rural area. Everyone from the cleaning staff, the life-guard to the wait staff was very friendly. The hotel was close to a beautiful tree shaded park with an excelent café located in it. The location was very safe and we had our rental car parked on the street for 2 days without incident

This has a great position in the city just off the Ramblas and near the largest park. You can walk to the centre by following the gentle slope down through the lovely streets. Our room was a standard double overlooking the garden. There was plenty of room and a nice shower. The staff were brilliant. We booked the underground parking for the week and they refunded the daily charge when we were able to park in one of the spaces in front of the hotel for free at the weekend. For eating the hotel restaurant is pretty good and convenient on weekends or Mondays when many are closed. There are several very good restaurants within a few hundred metres, notably Sagrario and La Frasca.

We have been regular guests at the hotel over the years, we like the city location and we like attending the classical music festival venues in the city in the evening We had to miss a year for obvious reasons but it was good to be back this year The junior suites have been upgraded to a high standard and the staff were as friendly as ever We will return -this is a city break we enjoy

I enjoyed my three nights at the Hotel Colón Rambla. I found the staff to be always friendly, polite and helpful. My room was comfortable, although the WiFi was forever dropping out. I didn’t have breakfast at the hotel, so can’t comment on that, but I used the pool a couple of times (it’s good) and was surprised that they offered a drinks service there. The hotel isn’t in the centre I guess, but it’s ideally located for driving in and out, and it’s only a ten minute walk to the shops, bars and restaurants. The car park was full during my stay (I didn’t realise you had to book), but it is very small and not easy to manoeuvre in, so I was kind of happy to park elsewhere. Parking isn’t easy in Santa Cruz but you always find a place eventually!