EXTREMELY DISAPPOINTING AND MISLEADING EXPERIENCE.
The property looked nothing like the photos shown on Expedia. From the moment we arrived, it was clear that the listing did not accurately represent the actual condition of the hotel. The space felt poorly maintained, unclean, and far below expectations.
The handling by the reception staff made the situation even worse. We were told we would be shown a room similar to what was advertised, but instead we were taken up several extremely narrow stairs to a very small and unacceptable space that looked nothing like the listing photos. The entire experience felt misleading and unprofessional.
When concerns were raised, the response was dismissive and no meaningful resolution was offered. This caused significant inconvenience during our trip and completely ruined our confidence in the property.
Expedia should seriously review this listing, as the photos and description do not accurately reflect the actual guest experience.
We checked out immediately and were given no refund. I wonder if Expedia really checks listings! U can read reviews of this place on Google or any other site they even have BED BUGS! Thank god we left in 10 minutes although we lost our money.
This place isn’t cheap with its pricing we literally checked out and booked a 5 star in the almost same cost! This place really needs to be reviewed by EXPEDIA its partly their onus!