Nice place

Great location walkable to south Kensington underground Daylesford around the block for wonderful organic local food

Conveniently located but tired rooms and en-suite. A little attention/spruce would make a big difference and give a more luxurious feel.

My best stay in London thus far! Slept really well!

We booked a twin room and, on arrival, this consisted of two single mattresses on a double bed frame. This was not mentioned in the room description and has been raised as a concern by previous guests, according to staff. There were areas of peeling plaster and artex on the wall. These areas were brown, as were around plugs for amenities, and also had mould. The mattress and bedding were comfortable. The location was very good.

Was a three star guest house. Would never go there again. Albeit a good location it is a down market stay!

well located hotel, extremely helpful staff

Clean, modern room. Very Friendly staff. Excellent breakfast

Excellent welcome from friendly staff. Happy to provide fresh milk for room. Minor negatives, TV disconnected/no remote, old DVD player abandoned in wardrobe, no wine stocked in bar (gin and beer only)

Great stay

A wonderful stay… friendly, helpful staff, excellent quiet location and the most comfortable mattress! Close to the tube, museums and wonderful restaurants.

room was really clean, staff were friendly and it was really convenient for Royal Brompton Hospital

Staff was great and really supportive and extremely helpful. The problem was the room which was extremely small and in desperate need of maintenance, the room was infested by flies probably due to humidity. Location was optimal within 5 min walk from South Kensington station and V&A and Natural History museums

Good location and friendly staff.

Staff were very helpful and going out of their way to make sure our stay was as pleasant as possible. The hole hotel was very clean, our room had everything we need to enjoy our stay.

The hotel is an elegant townhouse in a lovely part of town; there are no end of restaurants and eateries to choose from. The staff go over and above, very helpful and accommodating. The room was clean, cosy and comfortable. Other reviews have commented on the rooms being small which of course they are given the building but it has everything you need. The lighting (for putting on make up) wasn't great but a magnifying mirror (tucked away in the cupboard) is available and the shower wasn't powerful, however these were minor inconveniences. Room service is available around the clock -breakfast was lovely and generous. I will definitely stay again.

The room was clean as was the bathroom. The bed was comfortable. We were staying overnight to be on time the next day for a day of appointments at the Royal Brompton Hospital. The staff were very friendly and helpful. The breakfast was great.

We came back to our room during the afternoon. My husband was showering and I was getting dressed. There was a knock at our door and then that person proceeded to open our door. 2 electricians started walking in- I asked the to wait in the hallway. The staff at the hotel let them into our room without our knowledge or asking if it was ok. The electricians told us they were told the room was vacant- even though our belongings etc were every where. The hotel staff did nothing about this/to help us

Three star hotel at most

The staff was great. Very friendly and helpful. Room service was incredible. The breakfast was delicious. We would love to stay there again.