We asked for a twin room and got a double. The bathroom is tired and could do with a refurb given the shower curtain doesn’t stop the sink area and floor from getting wet.

Great location and good size room for London. Friendly staff.

A very well presented hotel with pretty flowers at the front and a polished front door. Very clean inside and the staff are sooo friendly and can’t do enough for you. The room is very comfortable, really quiet and has a lovely shower. Breakfast is great, offering everything from a bowl of cereal to a full English. Overall, this hotel is ideally located, quiet, very comfortable, extremely clean and has wonderful staff. Will definitely stay again and recommend to anyone looking for a relaxing stay in Central London.

The staff were lovely, it was just our room that smelt of damp. The shower in particular smelt like a drain. The area however is fab and I think this boutique hotel has a lot of potential!

The staff was so helpful, and the location worked out very well.

All was well with this little cute boutique hotel. Lovely location. However the one item that would have given it a 5 star is the condition of the mattress. Really uncomfortable mattress with loads of lumps and bumps. Could stand an upgrade in that department.After all, the #1 reason to stay at a hotel is sleep.

Why checkout at 11am!! Too early in London

Very enjoyable stay and very accommodating with an early check in without charge.

Excellent location (near the Marble Arch tube and bus station) and walkable to the Oxford street shopping, Maryleborne and much more. Some of the fixtures and furniture could do with some updating or repair. Decent value and comparable to other hotels in the neighborhood. Lots of cafe, coffee, and bakery options that offer better choice and value than the in-house breakfast. AC was appreciated. Towels were changed everyday, though we did not request this. WiFi and streaming services on the TV were a bit hit or miss. Was asked at check-in, if I was willing to cancel the Expedia booking and pay the hotel directly - the representative behind the counter only stopped pushing this after I showed her in the app that the cancellation window had already passed, etc.

It’s the second time that we have stayed at the hotel and it did not disappoint. Swift check in, staff are brilliant and very helpful. Room clean, quiet and comfortable. Breakfast is good. 3 minutes from Marble Arch and Hyde park. I would definitely stay again

A pleasant hotel located close to the metro, right on the edge of a culturally diverse neighborhood. The staff were friendly and welcoming. The furniture in the rooms is quite old, but the atmosphere overall was warm and comfortable.

Staff were lovely, hotel very clean, rooms a bit dated. Have a very personal and friendly feel overall.

Nice, Clean

I would suggest that they check the water temperature and alarms as part of the room preparation.

Great location

The only reason this hotel is so expensive is the location. The service was good and the room was spacious and well air conditioned but the bed is on the floor which was a bit weird and the shower smelled terrible. They tried to help me scan and send some documents but it didn’t work. The breakfast was only available for 2 hours and it was dried out and so warm downstairs I was afraid the milk/yogurt might be spoiled. No views in the breakfast room. Overall it was not bad since I was mostly just sleeping there but personally I feel it was overpriced.

Amazing location for shopping, parks and easy access to the tube and busses. Only issue was the water was scolding hot when taking a shower.

Great location near Marble Arch Tube station! Hotel rooms and facilities were well maintained and quite nice. Very good breakfast in the morning as well.

On the shabby side, but fine for a tourist visit.

Recycling options would be nice.