I want to applaud the entire staff of Arc-en-Ciel. I was travelling with my senior citizen father during the recent extreme heatwave. Given the need to protect him, I arrived long before check-in, hoping we could store our bags and head to a grocery store or some other cool place to wait out the peak of the sun’s strength. We were greeted immediately and, without question, checked in. Our room—as had others—had the fan running at full speed, with drapery and shades closed. The hotel itself was also darkened to keep the heat down. The staff positioned misting canisters and fans everywhere. They were so gracious and helpful. The woman who checked us in even gave us the most helpful directions to a central parking garage and a walking route of the town when we decided to brave the heat and go for a bit of look around. As for the room, it was comfortable and welcoming. As we drove into town, I can’t speak to how long it would take to walk to places like Petite Venice, but our drive was under five minutes, so likely not that long.

Good place to sta, short walk to center. Staff very helpful, room was clean and comfortable but very small, fine for our 1 night stay. Parking and EV charging very good

Good hotel for a one night stay. Easy parking and clean, and the staff were very helpful. The room was very tight and the bathroom massive.

All was ok

Great stay.

Loved it!!!!!

Chambre vraiment petite mais staff vraiment très sympa

Room was small but clean and organised. Perfect for one night.

Na

Great spot to stay for a few nights! It was super close to old town, comfy common area, clean amenities, and friendly staff.

Super

Great place to stay for a night or two when visiting Colmar. The free parking is plentiful and the hotel is only 15-20 minute walk from the centre. The room is basic but comfortable enough for a night. We were greeted at the front desk by Leo who was very friendly and helpful!

We came to a hotel which was easy to find, and looked inviting and nice. Check-in was quick and very friendly, and we were given directions for the old part of the town. Our room was very nice, absolutely clean with a good bed. Everything was in order. The staff was very pleasant and helpful, and as we were meeting with my son next morning, we were allowed to keep the room for a while, which was a great help. Breakfast was very good, with a large selection of everything we could want. All the time attentive and friendly staff. Definitely a place we'll come back to and equally recommend to both friends and others to enjoy

The staff was very friendly and helpful! The rooms are small but perfectly adequate for overnight stay.

Smiling and friendly staff. However the rooms are not sound proof at all. You can easily hear even a closing door in the corridor and if there are people getting up early, it’s not possible to sleep peacefully. Secondly, the only coffee machine in the hotel works only with coins but doesn’t give change back :)

nice hotel ,rooms are small and for us walking to the centre was to far so we took the car and parking was free after 7 pm. The front desk lady was extremly friendly and helpfull

We were very satisfied and Aude who was working is very sweet and extremely helpful and happy.

No kettle in room and a 15-20 mins walk from the center

Good hotel with friendly and helpful staff. Plenty of free parking and nice garden areas to sit.Convenient short walk to the lovely old town of Colmar. Good breakfast with friendly,cheerful staff

Charmig hotel in walking distance from The Old Town. Rooms are kinda small, but parking free, breakfast is very good and the stuff is extremely kind and helpful.