A mixed bag if I am honest - great reception from super friendly and helpful car valet guys . Reception team were ok - a bit cold if I am honest . Rooms are lovely but small - pool is fab and food, paryicularlu the Michelin star restaurant was superb, though again mixed service there ( I went a month before and it was superb) . Then at the end of my visit, super friendly reception staff gave us an extended checkout - thankyou . Overall very happy and will come again .