Overall Ratings & Reviews Eiger Mountain & Soul Resort

Friendly staff, great restaurant, wonderful amenities.

It is a beautiful space with an awesome view. The breakfasts are super. Definitely come back again.

Friendly, capable staff. Lively amenities

The bathroom in the room had a glass door. No privacy. I asked for fruit during the day. They refused it. The reception staff are friendly and courteous. They said it was an upgraded room, but to me, it was nope.

Friendly and knowledgeable hotel and food service staff.

Great location and views

The hotel staff here were extremely nice and attentive. The manager would walk around during the day and ask how everybody was doing and if there was anything they could do to make our stay more enjoyable. Great location and walkable to everything.

Excellent property at an incredible location!

Nice resort style hotel at Grindelwald area, walkable from train station and easy access to Grindelwald attractions

We are going back for sure, we love the place, people, food, services and everything ❤️

We were made to feel very welcome. The hotel is in a central location with easy access to everything. Our room was comfortable and very clean. It’s just getting a little bit tired but everything works.

Not that great value for money, if you wanted the whirl pool it was CHF60 extra however the minibar was included which I would have swapped anyway. Appreciate the return on stay for the hotel but it has that cheap vibe. Service on the other hand was excellent, staff where top notch!

I only stay in the Eiger in all my Grindelwald trips. Over the years, it’s just gotten better & better..

Perfect location in Grindelwald for shopping, restaurants, and walk to ski gondola. Outstanding service and breakfast buffet.

The hotel room view is amazing . The check in is smooth and service is good. Grindelwald first is just 5mins walk.

Friendly staff. Breakfast was good. Nice location. Nice amenities. Very clean. I would recommend!

Very charming and comfortable! Our favorite hotel during our stay in Europe! Delicious complimentary breakfast! The staff made every effort to ensure our stay was wonderful! Very well located to walk to everything that Grindewlad has to offer.

The view was beautiful

We really enjoyed our time at the hotel. The staff was amazing, especially Melanie. Wanting to make sure we were happy with every aspect of our stay. The hotel was very clean and we loved the free breakfast. Would highly recommend.

A very pleasant stay. The staff were incredibly friendly and flexible. Breakfast was great with lots of options. The workout area was a nice touch to start my early mornings. Great location. Very close to the gondolas up to First and it offers tremendous views of the surrounding mountains. If I am ever back to Grindelwald I will stay again