Overall Ratings & Reviews The Place Firenze

Top notch staff, food, location and decor. If you like small but exquisite boutique hotels you’ll love it.

Pleasant staff

Beautiful hotel! Amazing staff! Awesome location!

Stunning intimate property, elegant and sophisticated with top notch breakfast and superb outside bar/restaurant! Service is unbelievable , so attentive and above and beyond! Concierge was sublime and loved every minute of my stay here! Location is unbelievable

Stunning intimate property, elegant and sophisticated with top notch breakfast and superb outside bar/restaurant! Service is unbelievable , so attentive and above and beyond! Concierge was sublime and loved every minute of my stay here! Location is unbelievable

Excellent hotel, staff are very accommodating and make you feel welcome

The Place is now my favorite hotel in Europe! The staff could not have been more kind, attentive and helpful. When our flight was cancelled, they arranged for a hotel in another city, train tickets and transportation. The dining room is exceptional, breakfast was delicious and the rooms charming. But it is the outstanding staff that makes this hotel so exceptional!

A great boutique hotel.Professionally run with excellent staff ,service and amenities.

The reception, sense of welcoming and attention to detail were all outstanding. The food was excellent and the rooms charming. We absolutely loved this hotel!

Incredible very special find ! Amazing people. Amazing boutique hotel.

Incredible staff, perfect location, will definitely return.

Beautiful boutique hotel with amazing service and attention to every detail. Close to everything. Will definitely be back.

Paid nearly $2000 for a one night stay and the property did not reflect the price tag. On the morning of our departure, while breakfast started at 7:30am and we came down after 8am, it appeared that no one was even ready to start their work day until well after. After being seated, waited at least 10-15mins before anyone came to offer a menu. Coffee was terrible, breakfast marginal at best. Not a 5 star level experience by any means.

If you want the nicest five star boutique hotel in Florence this is it.

The property is beautiful, comfortable and centrally located. The service and staff were extremely helpful and friendly. The breakfast was delicious with many choices. I cannot say enough good things about this special property and highly recommend it.

Amazing boutique hotel! Great service! Great location!! You get what you pay for!!

I recommand

Not only is The Place Firenze a beautiful home away from home, but the level of care they provide is without rival. Lorenzo in particular went out of his way to help us with issues ranging from COVID testing issues to booking fantastic restaurants. Carmen was helpful and warm as well, as were the restaurant staff who made us feel welcome and in a home away from home. Fantastic food and ambience at both the hotel and the restaurant as well. This was not our first stay at The Place Firenze and will certainly not be our last. Ann and Bill

Very charming and stylish hotel with excellent service (and exceptional negronis), great à la carte served breakfast. Small issue resolved superlatively well.

Beautiful property, with warm and gracious staff members who were always happy to help reserve a restaurant, give directions and point out some interesting things for us to do.