Apartamentos Suites Santa Cruz

Explore Apartamentos Suites Santa Cruz
8.4
Very Good
From 403 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.4

Service and Facilites

8.8

Traveller Reviews Apartamentos Suites Santa Cruz

Number of reviews per page
20
40
Top reviews
Toby
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lots of empty gestures. Horrid smell in room. Very misleading advertising. Unfortunately poor experience from start to finish.
Anny
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Spacious clean room
Meng
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Broken Wi-Fi: The Wi-Fi did not work at all during my two-day stay. When I reported the issue, the staff said they had “requested a technician,” but their tone suggested no one would actually come to fix it. When I asked for an ETA, the response was simply like I don’t know. Cleanliness Issues: The apartment was not very clean. It felt quite dated, and the bathroom in particular had an unpleasant odor, similar to urine. Staffing & Service: It seems the staff are shared with the nearby Halo Hotel. Even though I called 30 minutes in advance as instructed, I still had to wait outside for 10 minutes before someone arrived. There was no on-site staff presence and no room service provided during the stay.
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Sonia
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Well we were not happy because our room and place never had the internet , even with password nothing worked . The bed was not comfortable . We tried to no stay in the room We only liked the location .
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Only reason this did not get a five for full experience was the internet was down the whole weekend, which we paid for as part of the booking.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Sehr gute Lage,( zentral , mitten in der Altstatt) . sauber und die Wohnung hatte alles nötige . Man fühlte sich wohl. War sehr ruhig, da die Wohnung in obersten Stockwerk war. Das Zmorgen gleich um die Ecke in einem Hotel haben wir nicht beansprucht.
Andrew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Stunning property. Excellent location. Friendly staff. Allowed a worried free experience in Sevilla. Local dining, attractions, you name it was accesible and led to a “whirlwind” of experiences for us! Sevilla was quite a blur!
Brianna
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Property is in a beautiful, lively location. Bring ear plugs if you’re a light sleeper - we stayed in the apartment with windows that open to the alley entrance. It was so loud each time someone entered the shared common area, there is no sound proofing and the door slams at all hours of the night and morning. Walls are paper thin, we could clearly hear our neighbors next door singing until 2am. The smell of the apartment and common area is almost unbearable, we are thankful we only had to stay one night - it’s smells strongly of mold/mildew or sewage. We had check out at 11am and needed to store our bags until we left at 12pm - they charged us $20 for one hour of storage. Overall, would NOT book this stay again when visiting Seville.
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gonzalo o
icon-with Partner
with Partner
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

We got a street room next to the entrance door to get into the apartment complex. It could not have been any noisier! Slamming of the door and people shouting all night! Service was good but would not recommend that Elvira room to ANYONE!
Kevin
icon-with Partner
with Partner
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Checkin is at another location around the corner. We checked in, then she walked us around where the apartments are located. We were on the 2nd floor. Room was clean with plenty of room for the 2 of us. Problems: The bed was very hard. It’s ok if you like hard beds. Noise was HORRIBLE all night. The walls are extremely thin, and you hear every conversation in other rooms. We heard loud snoring right behind us. Everyone coming in and out for the night was loud in the middle foyer. You hear everything. For some reason, the people above us were stomping around and banging things ALL NIGHT. We did not get any sleep whatsoever. The breakfast was not good, and very pricey for what you get. That seems to be the norm for Spain hotels. We went somewhere else after the first morning, much cheaper and better food. The wait staff seemed more worried about collecting everyone’s money than putting out more food. NOW, Sevilla was SUPERB. We loved Sevilla. Great place to visit.
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Robyn
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The apartment is a sound machine. From the noise from the street below, the neighbors across the street to the other occupants of the other apartments very echoy and the doors make alot of noise. Was there 5 nights had 1 good night sleep. The location is awesome. No where to sit comfortably but the bed as the chairs were very uncomfortable. The bathroom and the kitchen table and chairs need a lot of refresh. The employees were awesome.
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Radha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The apartment was very cute, Joaquin Rodon, the staff at the reception during the time of our check-in was super lovely and friendly! He even welcomed us with some champagne and gave me a travel adapter to use during the duration of my stay. He made our stay very comfortable and helped us out a lot! The room was clean however, there was a dead cockroach in the wardrobe but we didn't use the wardrobe so not much of an issue for us! Otherwise, really lovely stay! The breakfast could have been better as the food wasn't that tasty, and I personally don't think its worth 15 euros per person.
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Kyndle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

It was truly Joaquin, the manager. He runs such a beautiful hotel and made it magic.
Tatiana
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Primero lo bueno: Excelente ubicación justo en el casco antigüo y a pasos de muchas atracciones, restaurantes y compras. El apartamento esta equipado con lo necesario para hacer desayunos. Lo malo: Es un edificio de 3 pisos, viejo y de madera, tuvimos la mala suerte de quedarnos en el primer piso y no pudimos dormir, se escuchan los pasos, portazos y cada cosa que sucede en los pisos de arriba. Además esta en un callejón muy concurrido y se escucha la gente pasar día y noche. El internet de la propiedad dejó de funcionar y no tuvimos por el resto de la estadía.
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Theresa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Great location. Beautiful place. The only reason I didn’t give it 5 stars is they limit the amount of toilet paper, coffee and towels.
Rene
icon-with Partner
with Partner
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Location is amazing, staff is super friendly but the apartment is too basic.
Li Chen
icon-
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Very friendly staff great communication, very lovely accommodation and convenient. Walking distance to major sites. I will highly recommend this place.
Samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Place was well located, but hard to check in. Despite what the email communication said to do, we had to read a note left on the door to the place to know to check in at the hotel around the corner. They showed us inside and to our room. The bathroom had some ceiling repairs that were terribly done esthetically, but worked well enough. Lighting was low and limited. Beds didn’t have enough pillows to sit up with, which was necessary because there was limited comfortable seating in the place. They need to fix the kitchen kick plates at the bottoms of the cabinets as they are painted cardboard and there were coffee pods, but no coffee maker that took them.
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Marina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Super located, very nice staff and decoration. My room needed maintenance (bathroom ceiling and wc), also plants in the hallway needed to be watered, and I would appreciate a full length mirror. Thank you, I would come back for sure.
Marina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

I liked the location, the decoration, the staff, but the room I got needed maintenance in the bathroom (ceiling and wc), I would've appreciated a full length mirror and also watering the plants on the hallway. For sure I would come back, thank you. :)
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