Overall Ratings & Reviews Hotel Loreto

In February, the room was on the chilly side, no thermostat available. Running water had a choice between cold and freezing. Staff was extra kind and super accommodating.

No hot water and no room heater. Very inconvenient and no response from management Orbitz shouldn’t encourage like these hotels.

Good price , good location , great transportation connections , several restaurants and food stores . The hotel amenities are a bit old , but staff was friendly .

The hotel is quite,clean and with excellent connections. It is in the centre of Milan near corso Buenos Aires e Piazzale Loreto. The receptionists are kind,polite and they have give to me an excellent welcome.

Not too far from Milano centrale station. About a 15 min walk. The hotel was fine. Only had a 1 night here. The apartment was ok. Fairly clean. Some things were a bit worn, like the toilet seat being cracked and the pluy being exposed. I wouldnt stay here anything other than one night. The staff were friendly and I enjoyed my stay

I chose this hotel based upon others reviews location AND the 24 hour front desk. I was scheduled to meet old friends for a reunion but did not know at what time that night.when I arrived I noticed a handwritten sign at check in desk: “Front desk is closed from midnight to …”. I asked and the guy said “ oh you can just call me if you need to get in after that. I e been in situations like this in the past and it did not always go well: my phone battery died, no one answered, etc. so I texted hotels. Com and had an infuriating exchange with a live agent who, after fifteen minutes trying to explain said “ I called the hotel and they says to call back at 23.00 to confirm that they are there. Apart from that the mattress was old and very uncomfortable, the balcony filthy, etc. on the other hand the guy at the front desk was very kind and thoughtful. This misrepresentation of services and quality of lodging is unacceptable from a giant in hotel platform.

The bedroom was not clean and mattress was uncomfortable and we end up leave day early due to the state of the condition of hotel as this made my partner upset.We locked the bedroom door and twice we found the bedroom door unlocked we try to explain to reception all they was worried about was losing money and my partner has got itch from stay in the bed with marks on her leg.Location good and not so bad if hotel stated that there was lumpy mattress and the room wasn’t clean though I understand someone else may find it ok and no refund from hotel or hotel.com for miss a night apart from £25 voucher but no happy as there should be a full refund .

As we entered the room it was smelly, very dim lights doesn’t give a nice feeling. Wi-Fi didn’t reach 2nd floor where we were staying, the flush in WC was not good, u have manually correct after every flush Positive: Close to M2 loreto metro station Good dining options Next to Pam supermarket

The Good: Clean, wifi, aircon and it’s a safe place, local supermarket is very close (Pam local), metro is very close. Clean sheets and towel and everyday. No noise from street and every one is respectful. Press button to open front door which is really good and safe. The Bad: Area is not so good but the goods outweigh this by being safe. Would I stay here again? If I am on a budget - Yes If I am on a budget - No

Basic hotel with very helpful manager. Good location

It was not so good, there is no hot water and the bathroom not clean and have lime scales on the bowel. Good location but service is average. Safe area Good value for money.

The hotel sits very close to major train stations. There are lots of resturants around the area. I wish there was coffee or tea offered within the room. Overall it was clean. A place to put your head down at night.

The room was spacious. The staff were friendly. There is no elevator at the hotel contrary to what was mentioned. There are stairs and the staff were kind enough to carry my luggage.

Nice stay. Very affordable. ~5 minute walk from subway. Alot of stores/dining in the area (including Chinese food). The owner is Chinese and very nice. Hotel has no elevator but I didn't mind. Clean room. I felt very safe in the area. Would recommend to others for an affordable stay option.

-The hotel was good and it is indeed very great for those who travel to Milan for couple of day (work). -Very great location...walking distance from the metro where you can go to anywhere in Milan. -Room was clean -Price was very good -Nice breakfast -24 hours reception -The only thing that needs to be worked on is the slow internet service

Amazing it is close to everything can walk catch tram or metro. Milan central station and Duomo are walkable

Super kind and professional, cannot ask more for what I paid

Hotel staff is very gentle and professional. I slept one night and i appreciate the room and the breakfast. I recommend this hotel. Cheers

It was a nice little family run hotel with friendly staff. Room was good although a little small. Location was excellent once you worked out the metro system and which exit to use. My only complaint was that you can hear everything from the other rooms including above so perhaps ask for a very quiet room away from others keeping in mind that there's no lift in the complex.

Small room with cot like bead, but staff was very nice