😃: Direct at the ocean, Family friendly, view from the seaside-Rooms is VERY beautiful 😔: staff is overwhelmed at times with the amount of work and not always friendly, rooms are pretty run down (Stains on carpet, walls, shower), the food can be called mediocre at best (kids love the pizza buffet, and it really is the best thing you can eat there), the beach on the ocean doesn’t ever have enough chairs and people block the chairs with their towels all day, which is ok, because it’s nice to lay in the garden. But the beach entrance is also not as charming as you would expect. Overall I felt I paid to much for what I got and I wouldn’t go back.

We had a great week at this hotel including my birthday! They made sure you have everythinf you need. The Suite 506 is big enough for a family of 4 and beautiful view of the bay. Room was cleaned every day and enough and fresh towels were brought. Room service is efficient and on time. They do awesome massages (Svitlana) and other face cares (bravo to the manager Melita). Andrea from reception speaks great english and was so helpful. Same goes for kitchen staff. The breakfast buffet delicious. Dinner is also good, no too many choices but the ones there, are tasty. You have public parking around or the hotel garage for 17€/day. Take your masks and snorkel in the morning, the hotel has a nice spot and you'll see fishes, seastars and maybe a crab :-) We were there end of june, not too crowder and that changes a lot your experience. We love croatia, they really know how to welcome tourists. Old city of Lovran is beautiful, also the Lungomare Opatija is a long path by the sea to walk during evenings. If you wanna eat outside, go to Riviera restaurant, amazing fish and great staff!!

Staff was helpful. Bath tub and toilet seat weren’t thoroughly cleaned

The hotel needs a refresh! Carpet was thread bare and the stairs leading to the beach were in desperate need of a good cleaning. All little things that add up to a not so good rating. The bed was comfortable and the bathroom was clean. Buffet breakfast was good.

Very friendly staff, good breakfast, great location

Very nice hotel with beautiful view to Kvarner bay as well as surrounding islands and mountains.

Location fantastic, enjoyed private beach, walk old town, walk along

Hotel is comfortable but dated in parts.

The hotel facilities were fantastic

This was a great property, and great staff. The location was perfect with beautiful views and walking paths. Lovran is a special place.

Very good location

Just perfect for us!

STAFF The service is impeccable, attentive and extremely friendly. Nothing is a problem, everything easily and promptly sorted. ROOM Comfortable beds. We had a large one with dining area, two bathrooms, large balcony and amazing closet space. Coffee machine and pods offered. Frigobar. CONDITIONS Very clean. It is not new and has been given a very good makeover in the paintwork and decoration, but signs of age are noticeable in the bathroom facilities, broken hydro massage shower, and details in the 70s decoration around the building. LOCATION Sea front, our room had a wonderful view. Hotel has its own beach with access via several steps. 5 minutes walk from the center of the village, with restaurants, bars and ice cream shops. 10 minutes walk from a supermarket. The hotel is on the cliff, and has step free access to a beautiful oceanfront promenade. PRIVATE BEACH On the edge of the Adriatic, then cement and stones. Large number of sun beds and umbrellas. They have a small shallow beach and a large space reserved for diving directly from the edge. Lots of fish, very peaceful to float on inflatable toys. The hotel offers space to store floating toys, SUPs, etc. FOOD The buffet has mild variety, but like all buffet systems, nothing is as delicious or as good as an a la carte. But the price including dinner was an excellent value. Drinks are delicious. SPA The spa looks fantastic, spacious, airy, a giant heated pool, spacious sauna (swimming costume not allowed).

Very clean room, great dining, professional service.

Great place

Great place to rekax

Wspaniały hotel, piękna okolica, bardzo dobre jedzenie, przystępne ceny drinków do kolacji (piwo 0,5l 4 euro), wspaniałe widoki z hotelu, można snorkować z maską :) w sobotę był live music

Very kind and helpfull stuff in Reception, Bar and Wellness

The elevator was extremely slow

Hotel Excelsior mal vybornu polohu, hned pri mori so sukromnou plazou pre hotelovych hosti. Ubytovanie a cistota izby bola vynikajuca. Voda v mori sice bola este trochu studena, ale velkou vyhodou je interny bazen s vyhrievanou morskou slanou vodou. Vynikajuci je aj wellness. Skoda ze este nefungoval externy bazen, ktory prave rekonstruovali. Strava bola vynikajuca s dostatocne velkym vyberom. Vyborne boli aj volnocasove aktivity v hoteli - stolny tenis, biliard a rucny futbal.