Once upon a time, this must have been a wonderful hotel, but it is no longer close to a five-star standard. The rating must have been granted long ago and clearly has not been reassessed recently. There is an overriding sense that the property is cutting every corner to manage costs, and it is evident that their focus is on the restaurant and local clientele rather than their overnight guests. While the bed and linens were excellent, the room itself was in dire need of renovation. The layout was awkward, poorly lit, and there were cobwebs. The furniture was neglected, watermarked, and faded—a far cry from the 'charming antiques' they pretended to be, looking instead like castoffs from a flea market. The bathroom was outdated and suffered from poor drainage. The surrounding grounds, which could be spectacular, are in desperate need of maintenance, with much of the outdoor furniture either weathered or broken. While the dinner was excellent, the main course portion was comically sparse. On our first night, we were relegated to a secondary room lacking any ambiance, rather than being seated in the beautiful conservatory dining room. This first-impression experience discouraged us from returning to dine for the remainder of our stay.

Great stay. Service was excellent

Hotel concierge Daniela was fabulous friendly and very helpful! She coordinated spa appt with really good tech. Daniela really made our hotel stay very comfortable and enjoyable. She was very sweet and spoke English. Hotel grounds are beautiful and historic portion next to hotel. Restaurant breakfast was fabulous delicious! Restaurant dinner was good however it was difficult understanding menu in French. We enjoyed the local Provence wines and loved this hotel!

Service was exceptional.

Fabulous.

Simply amazing

Emanuel was a wonderful, wonderful host. He is welcoming and hospitable from the heart; one feels it and as a result experiences the hotel as elegant and very comfortable at the same time.

A delightful hideaway in the French countryside. Absolutely lovely.

We had a great stay

It was amazing! The hotel is so romantic and the staff is superb.

Beautiful property, very serene and bucolic, comfortable rooms and beds. Excellent staff and food.

A secret hideaway of calm and magic lights. This Hostellerie after unloading your luggage in front has you drive around to the left to its secure private parking. You then return to the hotel along a short walk past their garden and kitchen farm. Midst the trees scattered with sculptures and a fantastic cat. We stayed in the main building and it was quintessentially French country with a evocative touch of the past. Dinner and wine that we will never forget

I just spent three days in the hotel for a wedding in the South of France. Whilst the hotel rooms and facilities are fantastic, I feel the service at times fell slightly short of what I usually get (and am expected to get) for a 5* hotel at this price range: - no pool service whatsoever. Also the pool house building is a bit disappointing - the structure feels like a camp site - out of hours service needs to be improved - after the wedding on Friday night, we had to wait 30 mins before someone opened the gate for us to come in - no one bothered to help us (or any other guest) to put our luggage in our room at check in or back into the car post check out - lunch is limited to fine dining only. I find this slightly unusual given how remote the hotel is (and no options in the town). You would expect to be able to order a salad or a soup at least (!) As I mentioned above, the hotel really is lovely otherwise. The bed is wonderful, the rooms huge, turndown is great, the breakfast is fantastic and the grounds are picturesque. I didn't eat at the restaurant, however it was very popular for lunch and dinner and am sure it was great. I would definitely recommend it and I would stay in the hotel again. However, it did fall below my expectations given 5* rating/pricing.

Excellent service and accommodation

Nice hotel, close to Aix. First class restaurant.

A wonderful experience but I would struggle to say it was good value.

Great room nice staff, location not so good restaurant just ok

Off location but nice hotel the rooms are clean and the staff helpful.

We went to celebrate a Birthday and we were not disappointed. The area around the Abbey is amazing and the Kitchen Garden with the vast array of different vines especially interesting. Although our duplex room was pleasant on the ground floor, the bedroom area was a little cramped and I do like to have a bedroom table next to the bed that is at a proper height. My attempt to be courageous and swim in the pool was foolish. The water was freezing.

A fabulous experience, lovely accommodation, fantastic food and excellent service.