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The room was clean and spacious. It was very hot, but there was air conditioning so the room was fine. The staff were super helpful.

Clean, breakfast and social hours were a nice plus

Great location and wonderful staff.

The staff was extremely helpful and always read with a recommendation or to assist in any way. Would definitely stay again.

Perfecto.

z

Hotel was great location, clean and well kept. If you have a disability or are traveling with luggage this would not be the hotel for you. There is no elevator to get to the main level and it's about 20 steep steps

Clean room, very friendly staff. Check-in was a breeze, everything was great other than the bed which was uncomfortable.

Outstanding location, extraordinary service from Leonardo, and a value for Florence Centre! If you want luxury, this is not it. If you value a good size, comfortable room that is quiet and clean in a fab location with a bed and breakfast like hospitality, this is your place! Thank you all!

This hotel was very clean. Staff were exceptionally helpful and friendly.

Leonardo at the front desk was very helpful and always remembered us. The staff at breakfast were friendly and very quick to provide help. Our only complaint was that the air conditioning didn’t seem able to get lower than 75. We didn’t complain because we had read this about the hotel previously.

The sweetest employees, and so generous with what they provide to their guest! Will come back whenever I can to this hotel.

Staff were friendly and extremely helpful. Hotel is well located.

Our room didn't look like this picture: the stool in the bathroom was a trick to get on. But Leonardo was a five star host!

Everything was lovely.

It was a really good hotel to stay, center of the city, clean room, breakfast was good and staff was friendly.

Staff were exceptionally friendly and helpful. For the price however the room was very disappointing. I would find another property next time. Location was perfect.

All was good

The thing that stood out most was the warm hospitality of everyone who worked at the hotel and especially, Leonardo. He greeted me by name each time he saw me, even if he was in the middle of helping somebody else. You cannot beat the location and it was quiet as can be once inside my room. As a bonus, they provided a noise machine to ensure that any outside noise would be drowned out.