Excellent location, room was wonderful for 3 people. Would definitely stay there again

We loved this hotel. Such a beautiful room (#25) and fantastic location. Breakfast was included and exceeded expectations. The staff was wonderful. Highly recommended.

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Stay was comfortable and clean.

Great location! Excellent breakfast! Highly recommended !!!

Our room was very large and well-appointed and very clean. The hotel is steps away from one of the larger canals so getting there was easy. Santa Maria Formosa is across the piazza, and it's easy to get to almost anywhere as it's in the "center of town", if you will. The staff was SO friendly and helpful, honestly it was a magical stay. I can't wait to go back!!

The location is amazing, quiet and a beautiful piazza. It is a palazzo so you feel like you went back in time. The decor is beautiful. I was a little disappointed by the size of the room, the fact that the bathroom wasn't spotless, and no soap in the dispenser. But after that, it was truly spotless. There is not much room to unpack (we stayed 5 nights); a dresser would be great since the armoire only had 3 shelves. The staff is wonderful. Marcella, the concierge, is amazing, personable, funny and very knowledgeable on everything Venice. How to get anywhere, which vaporetto to take, help with your daily itinerary, etc. The breakfast, which is included, provides a great variety of choices in every category. Everything is delicious and abundant. As soon as you sit down, you can order teas, cappuccino, hot chocolate to be brought to you. I would definitely stay there again and get a bigger room! P.S. If you have trouble with stairs, request a first floor room, as the stairs to the 2nd floor are very high, they are the original stairs!

Rooms were very clean and spacious. Loved to easy location.

The nicest and most helpful people work here. The hotel is centrally located. Clean and modern bathrooms. Wonderful breakfast. Wish I could go back tomorrow.

Our family of four enjoyed our stay at this property. It is in a traditional building (with renovated and modern bathroom of course) in the middle of a popular square. I thought noise might be a problem at night given its central location, but that’s not at all the case, we had the most peaceful and restful sleep. Highly recommended.

Just great!

Nice location

Love the old world charm and beauty of this hotel with modern conveniences. Staff is gracious and helpful. Clean rooms, center balcony overlooking the plaza. Easily walkable to shops, restaurants, and points of interest. Would highly recommend to anyone looking for a truly Venetian experience.

Conveniently located close to everything. The hotel is beautiful, the rooms are nice, the breakfast was delicious, and the staff is absolutely amazing. Everyone in the reception goes out of their way to help you. I highly recommend this property to anyone planning on staying in Venice.

Beautiful hotel in an excellent location with staff who go above and beyond. It's a gorgeous old building with stone carvings, costumes,a couple of lovely balconies and spacious, clean and functional rooms. Loved the welcome drink but most of all the staff were so helpful, couldn't do more.

Lovely hotel in a wonderful location. We had an upgrade to a junior suite which was at the rear of the property. So quiet. There are balconies on the first and second floor where you can sit and watch the world go by! The staff were wonderful, really helpful especially Francesca who served breakfast and Lidie and Glerider on reception. It is close to St Marks and the Rialto Bridge and lots of really good restaurants close by.

Good location, friendly staff, good breakfast. Would come back again

Great staff. Location close to San Marco & great sized rooms. Breakfast excellent.

This property is very tired. Poorly maintained, has uncomfortable beds and sadly although I flagged it at the time of my stay and afterwards by email, management were uninterested. The ‘junior suite’ had holes in the bathroom ceiling filled with loo roll, dirty silicone around the bath and shower, dirty marks on the walls and was laid out as a family room. Its over priced for Venice, which is expensive, but there are better looked after hotels available.

Staff were very friendly and helpful. However the property was not in great shape. The fridge and tv didn’t work. The toilet didn’t work properly and the ac didn’t work. Overall the property was not the best, but the staff were great.