Rooms spacious

Everything good but strange not to see any staff

Good location close to the high street. Loads of shopping and sightseeing. Close to the river and the castle. Room was tidy, carpets a bit outdated, could be lighter in the corridors. Early check-in was really helpful, so no complaints. Very good location and plenty different cuisine restaurants around

Amazing location, very quiet, clean.

Nearly all good and definitely loved our room overlooking the street cafe. Just feel that a 4* should have a little more personal interaction e.g. have a reception and a representative to talk to if required, not just emailed a bunch of codes to get access.

Really hard work to check in! Despite trying to call them, using the intercom, emails, WhatsApp’s etc etc it was really hard work to get any information! No one present on site at all to communicate at all. Overall position of hotel is excellent but be aware a lot of improvements to the surrounding area are occurring around it.

For the value is way overpriced

Check in was a little slow and difficult Not user friendly Done my WhatsApp Also check in information did not arrive via email until after 15:00 on check inday

I loved my room. Nicest hotel in the city

No staff. We had to call in a number to check. The room is old and the carpet had a big stain.

Nice large room. Very well equiped and appointed. Great location in the old town and access to restaurants and the historical site.

The hotel has great roomy rooms and a wonderfully warm shower.

No other humans. Automatic check-in with code. Automatic check out. No sign of other guests. No hotel staff. Lovely suite with all the luxuries. Perfect stay but a bit strange to see no one

Nice and posh place, and also good location to the city centre

The remote check-in was easier than I expected. The parking was free if you can get a spot and just stay there for the duration of your stay. Kaunas is a beautiful city! And this property was in the perfect spot for restaurants, shopping, churches and museums. Nice big rooms and bathrooms. Bed was very comfortable! We would stay here again.

Check in not straight forward with no one on site. You have to pay €1 city tax prior but never got confirmation on exactly how so had to call a call center in lobby and figure it out for 15 minutes.

Nice and quiet, central location,no reception, self check in and self checkout, intercom system instead of front desk. No elevator can be a problem if you have to drag your luggage upstairs. Other than that not bad at all Interesting experience overall

I really enjoyed my stay, it was straight forwards and I was a comfortable sleep

Lovely cosy and clean hotel in a great location. Breakfast was awful but you could get toast so all ok.

The most beautiful room I’ve had in 52 days in Europe