Overall Ratings & Reviews Hotel Ponferrada Plaza

Good value hotel for our overnight stay. Room was spacious, beds comfortable. Didn't have breakfast. Bedroom lacked a wastebin and hairdryer is a bit old school. Bag storage available, 20 minute walk to ghe station. McDonald's are across the road if you're desperate :)

Staff were lovely, but this is a dated hotel, across from big box stores, with small and cheaply furnished rooms. The only items available for breakfast in the restaurant were eggs and croissants.

La señal de la “Wifi” es muy débil, y no uniforme a lo largo y ancho del hotel, y toma hasta 5 minutos para cargar una página cualquiera del Internet, independientemente del teléfono que uses.. Y ésto no es nuevo, pues estuvimos aquí en Abril del año pasado y la situación era igual…

Great hotel, 15 min walk to old town, easy parking for free, good breakfast, loved the location

This hotel was top notch! Quick and accommodating checkin, clean room, comfy bed, spacious room! Front desk assisted us with lobby computer use for travel plan changes. The restaurant staff were well informed, efficient and delightful!

You are within walking distance of the town and shops. It was relaxing and enjoyable.

Hotel is lovely, everything you need for a overnight stop. Staff very good. BUT this is a business traveller hotel. It is opposite Decathlon, McDonalds and Lidl. it is a good 25 minute walk to the Castle area, which as tourist we wanted to be near,, so nothing to recommend the area accept that it is a 10 min walk from the bus station.

Personnel are extremely courteous and helpful.

hotel was good but farther away from city center. we were in town for the camino de santiago stop.

I was here during the Road Cycling World Championships. Room was small and basic. I could here every noise and movement made in the hallway from my room. Cleaning staff knocked on my door for room cleaning despite a do not disturb sign on the door. Front desk were fantastic and gave me some great advice regarding where to eat.

enjoyed a two night stay .located a short walk from centre and old town but thats probably why its priced at such good value. rooms clean and comfortable. staff friendly .nice bar and restaurant. mini bar but no tea /coffee facilities in room.

Efficient check-in, comfortable room and good restaurant. What more do you want.

Hotel para parar de camino correcto

Bueno.

El personal es muy amable y atento. Todo muy limpio y en buen estado.

Bon déjeuner. Hôtel très propre, stationnement gratuit assez pres du centre ville

Hotel según lo previsto según oferta…

Perfecto. Ningún problema. Una sorpresa el pan sin gluten para desayunar y para cenar.

La atención en recepción, sencillamente lamentable. Despues de cobrarme me indican que a través de la web me habría costado 3 € menos. Lamentable. Pero aún peor es la respuesta desde la dirección ya que me oyeron hablar con la recepcionista, asiente al razonamiento que hago y me dice que esos 3 euros me hubieran bastado para desayunar tomando café y bollería. Lejos de compensarlo, lo que han conseguido es que explique públicamente lo sucedido y desde luego no me van a volver a ver en este establecimiento.

Buena zona, el personal muy amable, nos permitieron salir un poco mas tarde de las 12 sin problemas, habitacion limpia y espaciosa.