8.2
Very Good
From 543 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.4

Service and Facilites

8.4

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Traveller Reviews Best Western Hotel Graslin

Number of reviews per page
20
40
Top reviews
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice place to stay in Nantes. Staff is kind and eager to help
Christopher
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The best breakfast we have ever had at a hotel.
Shahnaz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Good front desk, very friendly and helpful. Loved the paintings around the staircases.
Mandy
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The Reception staff were extremely helpful and friendly. Nothing was too much trouble. Additionally, the breakfast staff were so obliging and friendly too
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The only thing is the property don’t have parking on site but there is a public parking two blocks away
Gilberto
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

It is well connected to downtown of Nantes City
Michael
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Nantes is a wonderful city with lots to see. The caring staff at the hotel were very kind and helpful with my wife and I finding all the right sites, very good meal recommendations and in general made our stay just that much more pleasant.
Natali
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The hotel was near restaurants. The room was very tight. For one person it is fine but two would be too small.
Marilyn
6.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

The hotel is well situated for central Nantes, a short distance from Tram line 1 which runs to the train station. There are lots of good bars and restaurants in the surrounding Graslin quarter. However, this does mean the streets are noisy at night! Before arriving, we were offered the chance to 'upgrade' our room to an air-conditioned one, for an extra 10€ per night. As we live in France and are used to the climate, not using our a/c at home unless the temp is 35°+, we declined on environmental grounds. Unfortunately this meant that our 2nd floor room suffered from street noise if we opened the window or became very airless if we didn't. We had very little sleep during our 4 night stay. The hotel also lacked attention to small details - no muesli at breakfast after Day 1, no replenishment of welcome tray, tissues or spare toilet roll. However, chilled water was freely available. Staff were pleasant but overall we would choose another hotel next time we are in Nantes.
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Michael
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

The hotel is themed after Jules Verne and so it feels very quirky and colourful, and really feels more like a boutique hotel without the price. Room was really nice, bed was incredibly comfy (more so than at home), staff were really friendly and helpful. Hotel is centrally located and anything else can be reached by the tram stop a few minutes walk away.
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Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Such amazing Jules Verne details all around the hotel really make it feel special. Free refreshments a nice touch. Spotless and great staff. Would thoroughly recommend but would get a bigger room next time as only downside was comfort room very small.
Jian Shu
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The space of the room is larger than the other Best Western Hotels we stayed during our trip. However we had problems communicating with the receptionist.
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Location of the hotel is good, breakfast was great and the recommendations from staff were spot-on
Markus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Convenient and comfortable hotel. Getting there by car can be a bit tricky.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

This hotel exceeded my expectations. Great location, very friendly and helpful staff. Excellent location. Breakfast was great, too. Very reasonably priced.
ian
icon-Business
Business
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Did not take Amex credit card which was a huge inconvenience Walk from airport to hotel is extremely confusing as you have to go through car parks … couldn’t find the path in the dark but was evident in the day light Staff were really friendly, the breakfast manager ran me to the airport in the morning as the shuttle bus was tied up at another location.
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John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Great hotel in the centre of Nantes, would reccomend it anytime . Great value.
Thomas
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Excellent location. Difficult to find parking if you don’t know your way around. Mediatec is the car park to head for. Use top floor and walk up ramp to get to hotel. 3euro overnight.
Scott
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Great location and service. Would have been better if we had been directed to park at the MediaTheque garage. We spent 45 minutes trying to navigate the city streets to get to the hotel. If we had gone directly to the Media Theque garage it would have been much easier
Corinne
icon-Business
Business
6.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Collecting iron from reception, did not work. Breakfas
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